Alto Pharmacy

Alto Pharmacy

Health & Fitness
Medical
53 reviews
⭐️4.8 / 5
Rating
🙌6.6K
Ratings
📼5 scs
Content
📦~ in 6 days
Updates frequency
🗣❌ unsupported
Your locale

All Versions of Alto Pharmacy

256.0.0

June 25, 2024

Thanks for using Alto! We're always working to improve your app experience, so today we're releasing a few bug fixes and performance improvements.
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255.0.0

June 18, 2024

Thanks for using Alto! We're always working to improve your app experience, so today we're releasing a few bug fixes and performance improvements.
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253.0.0

June 11, 2024

Thanks for using Alto! We're always working to improve your app experience, so today we're releasing a few bug fixes and performance improvements.
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252.0.0

June 5, 2024

Thanks for using Alto! We're always working to improve your app experience, so today we're releasing a few bug fixes and performance improvements.
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251.0.0

May 29, 2024

Thanks for using Alto! We're always working to improve your app experience, so today we're releasing a few bug fixes and performance improvements.
More

250.0.0

May 22, 2024

Thanks for using Alto! We're always working to improve your app experience, so today we're releasing a few bug fixes and performance improvements.
More

249.0.0

May 14, 2024

Thanks for using Alto! We're always working to improve your app experience, so today we're releasing a few bug fixes and performance improvements.
More

248.0.0

May 9, 2024

Thanks for using Alto! We're always working to improve your app experience, so today we're releasing a few bug fixes and performance improvements.
More

247.0.0

May 7, 2024

Thanks for using Alto! We're always working to improve your app experience, so today we're releasing a few bug fixes and performance improvements.
More

246.0.0

May 1, 2024

Thanks for using Alto! We're always working to improve your app experience, so today we're releasing a few bug fixes and performance improvements.
More

Price History of Alto Pharmacy

Description of Alto Pharmacy

Alto Pharmacy makes it simple to live your healthiest life, providing an easier, more supportive, and more affordable prescription experience. We’re redefining what a pharmacy can do with same-day prescription delivery, direct access to care specialists, and support with insurance and cost savings. After more than 2 million deliveries — and more than a thousand five-star Yelp reviews — we’re proud to say we’ve built a pharmacy that people love. The Alto app puts a full pharmacy at your fingertips, giving you control and convenience in managing your prescriptions. SAME-DAY HOME DELIVERY Couriers bring your medication right to your doorstep at the time that’s most convenient for you. EASY MEDICATION MANAGEMENT Medication bundling allows you to receive all your medications in one easy delivery, and custom reminders tell you when it’s time for your next dose. A RETAIL PHARMACY AT YOUR DOORSTEP Shop the Essentials store in our app to order over-the-counter pharmacy products or add them to your next delivery. EXPERT CARE Message an Alto pharmacist any time for the answers you need, even during nights and weekends. SUPPORT WITH COST SAVINGS Through price investigations, we search for ways to help you save on each prescription, including coupons, copay cards, and assistance programs. Download our app or get started at alto.com.
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Alto Pharmacy: FAQ

Does Alto Pharmacy have support for iPad devices?

Yes, Alto Pharmacy can support iPad devices.
The app was developed by Alto Pharmacy LLC.
The minimum supported iOS version for the app is 14.
Users are raving about Alto Pharmacy, which has an exceptional rating of 4.8 out of 5.
Alto Pharmacy Relates To The Medical App Genre.
The latest version of the Alto Pharmacy app is 256.0.0.
Alto Pharmacy updated its app on June 28, 2024.
The release date of the app was February 5, 2023.
This app is rated for ages 4 and up, and contains only family-friendly content.
The following list of languages is supported by the Alto Pharmacy app: English.
Sorry, Alto Pharmacy is not part of Apple Arcade.
Sorry, there are no in-app purchases available in Alto Pharmacy.
No, Alto Pharmacy does not provide support for Apple Vision Pro.

Screenshots of Alto Pharmacy

Alto Pharmacy screenshot #1 for iPhone
Alto Pharmacy screenshot #2 for iPhone
Alto Pharmacy screenshot #3 for iPhone
Alto Pharmacy screenshot #4 for iPhone
Alto Pharmacy screenshot #5 for iPhone
iphone
ipad

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Reviews of Alto Pharmacy

  • Glitchy app, poor service, will waste your time

    The app itself is glitchy and frequently gives incorrect delivery dates when checking out with prescriptions.
    The service is terrible. Very slow. Only worth it for very simple prescriptions. If you have upwards of 10 prescriptions you can safely assume that they will screw up time and time again. When you have issues it will takes days, sometimes weeks for them to get back to you. Trying to get ahold of a representative can be a nightmare with wait times easily over 20 minutes, at times over 45 minutes.
    They seems to save money on slashing customer service and support which ultimately wastes more of your time trying to chase down solutions for the problems their system creates.
    The problem with this app is customer service is completely cut out. Their system is so unsophisticated that it will charge you for medications normally covered by insurance if you take a between dose of a medication (ex a 100 mg and 250 mg because the manufacturer does not make a 350 mg dose). I tried speaking to them about this and they said they would fix it but the problem remains. Not worth my time or money.
    Do not get prescription needles filled with Alto, they will send subpar needles that are awful to use and retain air in the needle. Upon speaking to them they leave the message unanswered for over a week.
    hellspawn7hellspawn7

  • Terrible communication and under-supported customer service

    Using this app has been the most frustrating customer support experience I've ever had filling prescriptions, which is saying a lot. If everything is running smoothly and you have no issues, the app is great. It's wonderful to just have your medications delivered without any fuss. Unfortunately that has rarely been the case for me. The support messaging feature means that one conversation resolving one issue can span over several days even a week—there's no support line you can call for more direct service or to address an emergency. When I eventually ran out of supplies to manage my diabetes after almost two weeks of messaging back and forth, I had to seek out emergency ones from my doctors office because Alto could not resolve the issue and could not provide me with a clear answer why in a timely manner. Luckily I checked several weeks in advance the next month because the same issue was about to unfold again without any heads up or warning. I don't blame the individual customer support agents who I suspect are overwhelmed with tickets, but the company for their lack of support and options. It's honestly unacceptable that my pharmacy would prevent me from having these supplies and would make so little effort to help.
    je taimeje taime

  • Always an issue, poor communication

    This used to be a great app and great service. Then over the past two years the app got buggy, slow and crashy, the service got unreliable, and it’s now about as bad — if not worse — than dealing with the old school chain pharmacies we all tried to escape from.

    There’s always something wrong, and when there is you get a generic super long message that’s buried deep in the app. If you follow the notification to the message, the app crashes or doesn’t work properly. This has been an issue over multiple releases now.

    When you respond it can take hours. Last time they couldn’t verify my insurance I just paid full price for the meds. The next day I got a message that there was an issue. Had to dive knee-deep into the app to find it. Guess what: they couldn’t verify my insurance. I had to explain to them that I had already paid full price and need to do follow through on their commitments to deliver the meds. What a crapshoot.
    AsdfgholqyeiofbejwldbAsdfgholqyeiofbejwldb
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