This app hasHelpful for basic tasks like viewing coverage and claims
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This app hasTeladoc service is convenient and effective
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This app hasEasy to use and informative
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This app hasConcierge service is commendable
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This app hasAllows changing primary care physician easily
Negative highlights
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This app hasFrequent crashes and login issues
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This app hasClunky and incomplete doctor search functionality
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This app hasAutopay feature is unreliable and often stops working
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This app hasInability to create a new account from the app
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This app hasDefaults to inactive account after login
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This app hasOutdated and inaccurate information on the app
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This app hasTeladoc integration is buggy and unreliable
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This app hasLacks basic features like adding card to Apple Wallet
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This app hasPayment and billing information is hard to find
What's New in Blue Shield of California
10.10.1
November 16, 2024
Thanks for using the Blue Shield of California app!
This version of the app includes enhancements making it easier to find mental health and virtual providers.
I’ve literally never been able to login on this app. I also can’t login on a browser and nobody can tell me why. Why am I paying bills on the phone to get coverage I can’t use because I can’t access my account? I’ve spent over a year (and thousands on coverage) trying to just simply use my insurance and nobody can give me answers besides create a new account. Which I’ve already had to do, mind you they made me wait til open enrollment because they wanted me to backpay for the coverage they wouldn’t let me use? They couldn’t figure it out then and I went through all of their hoops just to have the same issues all over again.