Easy to navigate
I love using my portal because I can see upcoming appointments and send them to my calendar. I can view lab test results and view x-rays plus the findings the radiologist entered. If I could have one thing adjusted, it would be the messages alert to have a preview of the department or provider’s name, and their message, instead of ‘you have a message’. I’ve missed a lot of messages because it doesn’t stand out for me.
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Recognition of face WITH mask, if possible
I currently have tested positive for Covid 19. Also need to wear a mask even at home since I have guests from Ireland visiting at my home. Trying to set up and learn how to use video visits to address my new diagnosis. This requires multiple sign-ins to MyScripps, mainly because I’m 74 and not computer savvy. Annoying to have to remove mask every time I sign in to try to arrange my video visits (two today). Successful with one. But having trouble arranging and setting up the second video appt with my PCP which is the one I wish to contact most for Paxlovid.
Otherwise am very happy with being able to access my lab and test results. The Doctor/PA after- visit summaries are repetitive and not always informative of plan of action post visits. But , in general, all staff pleasant and competent.
Otherwise am very happy with being able to access my lab and test results. The Doctor/PA after- visit summaries are repetitive and not always informative of plan of action post visits. But , in general, all staff pleasant and competent.
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Amazing Team of Professionals
I’ve been with Kaiser for the last 25 years + until a few weeks ago I just started with Scripps due to my employer changing medical insurance. I ended up in urgent care and have to say in every category I have never been treated better. In addition to this the video call I had to make was equally as helpful. I was apprehensive going to a new doctor however so far I’m extremely impressed and grateful to the Scripps team for all their help.
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