Leave a Review Smile Generation MyChart
Leaving a message on this app
While I enjoy using this app to make sure I know my appointments are coming up and I can add them to my calendar, I notice while leaving a message on this app there was no reply back to my question. Why would you have something available and not answer your customer’s question? PuzzlingI'm High!
app sells your PPI without your knowledge
This app looks harmless but did you know that they use your answers to the intake forms (online checkin) to make money? Probably not since they fail to clearly state this up front. Here’s an example…, Let’s say that you’re using the app to checkin to your dentist and you indicate that you don’t have braces but do have an overbite, then you’ll start seeing ads on google for Invisalign almost immediately after your done. After seeing Invisalign pop up a few more times before your appointment, you somehow end up talking to your dentist about Invisalign. ….. Also of concern is that they don’t have privacy options in the app, and they somehow get your medical records and automatically add to your profile and do it without your consent.Show lessLux0613
Weird and concerning
I was provided a link to create an account, and found some information apparently pre-filled and that information was incorrect, such as my last name and an address that wasn’t mine (not even in the same state). I have no way to fix the name issue. I reached out to Epic for help but they just told me to contact the office that sent me the link. Fishy, and I find myself questioning how secure this system is, and why the lack of support and answers.Show lessTinemen