Garbage App
This app is complete garbage. I can’t log in from the Home Screen despite deleting and reloading the app multiple times. The help desk is useless and just tells me to keep trying. The website is garbage as well and in order to pay my bill I have to call and get a special link. I guess their tech group as a whole is fairly useless.
Update 12/24: I received an email purporting to be a developer response to my review giving me a link to provide more information about my issue. The link took me to their Mobile App FAQ page which gave me a bunch of worthless information and no place to input anything. The “contact us here” link takes me to a sales page. If anyone ever reads this, my latest problem is that the app won’t even connect to the server. So, in conclusion, this worthless app is now even worthlessier.
Update 12/24: I received an email purporting to be a developer response to my review giving me a link to provide more information about my issue. The link took me to their Mobile App FAQ page which gave me a bunch of worthless information and no place to input anything. The “contact us here” link takes me to a sales page. If anyone ever reads this, my latest problem is that the app won’t even connect to the server. So, in conclusion, this worthless app is now even worthlessier.
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Response from developer
Hi! So sorry to hear about this issue, if you could please fill out our Contact Us form with the details under "trouble logging in" with the error you're seeing, our team can take a closer look into this at deltadental.com/contact.- MB
