Leave a Review EyeMed
Where the policy switch option
It used to have a function where I can get my benefits and other information by selecting g the policy in the app. I have a private plan and an employee sponsored one. It will only show me the employee sponsored one. Bring back the ability to link multiple accounts to the app switch back and forth between two policies please. So much easier.Show lessKellym315
Developer Response
Apologies for no longer seeing all of your benefit groups in the app. Please email us at eyemedinsights@eyemed.com with additional details so we can investigate.“Invalid Token”
No matter how many times i try to reset my password, I receive the same “Invalid Token” message.
I’ve submitted many requests for password reset. All links have resulted in the same message.
I’ve met all requirements for the reset, still to no a avail. I’m sure I’ll just receive a “we are committed…we will rectify this situation immediately” generic response. Please fix this. This is not what i pay my premiums for. But the minute i stop paying for my insurance, all of a sudden-No insurance.Show lessDmdnfi
Developer Response
Sorry for the issues resetting your password. We have not been able to duplicate the issue on our end. Could you please send us more details at eyemedinsights@eyemed.com, including how you are receiving the token?Confused
I gave it 4 stars because the last time I tried to use the benefit I could not. I went to Target optical and according to them my expense was going to be $100 less not using EYEMED. I got the comparison but I needed new glasses so I went with the flow. Let’s see what happens this time… I will find another facilityShow lessjolie006
Developer Response
Thank you for taking the time to review and sharing your experience. When you have time, we would like to hear more details about your experience with this provider at eyemedinsights@eyemed.com so we can investigate.