Syncing needs some work
This app is really clunky! I used to the Anthem app tracking a lot of my data from my watch. This app uses my health app and tracks a very limited amount of data. It’s hard for me to tell if it’s tracking my workouts or not. There is also the fact that everything isn’t self contained. The fact that I have to manually input my sleep data or workouts, is insane!
Somehow, the Cigna app is connected with Virgin, and the app works hard to connect with Virgin. But if I try to connect to the Virgin store, it doesn’t let me create an account since I can’t find my employer. Plus when going between Cigna and Virgin, it is sooooo slow to load.
I can’t easily find my rewards information if I’m using my phone or iPad. I can only find it when I use my computer.CEO & Board of Directors should all be in jail!
Every year these insurance companies put your medication on hold requiring prior authorization despite being on the same medication for multiple years. It results in patients not receiving their medications for multiple months. They do this intentionally merely as a means to not have to pay for prescriptions. It’s pure greed. Insurance is the assumption of risk. Your already paying for that risk. Your paying insurance for those months but you don’t have access to your medicine. Ands that is illegal. This government needs to make sure doctors are making the decision to give you medicine. It should not be up to the insurance companies. Doctors should be practicing medicine and not practicing insurance! The insurance companies have bots that automatically deny requests that have been sent by your doctor. A real qualified person doesn’t even review these requests. This is all due to lobbying. We need to make lobbying illegal. America should be run by the people and not by businesses and corporate greed.app frozen, poor phrasing
I have issues with this app having incorrect/outdated provider info, making it hard to find providers, but I can’t even get to the provider search because the app freezes when I try to access that page, since the update.
additionally, I was prompted to take a “health assessment,” the first question of which was asking my “gender identity,” but only male and female were offered as options. I understand why this information would be needed to provide medical recommendations, but changing the phrasing so that it’s asking my sex instead of gender identity *AND* offering more options would both be necessary in order to make this question answerable for a lot of users. the fake inclusivity in the way the question is phrased is actually making the user experience worse for queer people and intersex people.Developer Response
Hi, we would like the opportunity to help with getting this issue resolved. Please email us at LetUsHelpU@Cigna.com and include your alias. -Jennie