Device Passcode
I downloaded this app, and I can’t type in my login info and it displays a message that I would need a Device Passcode with this app?!
What is this? If this is some additional software or hardware- why is this not mentioned prior to downloading the app???
I went to the website, and the only way to get help is by phone - no email option! Not everyone can take time during their work time to call - and their chat doesn’t even chat (just limited help options from a preset help menu - there is no one to chat to).
So far, this app is not useful - I couldn’t even register via that way - I had to go through the main website and I still had to call them to get registered and wasted my lunch time doing this!Out of date providers - no coverage data
I used the application to try and find in network local dentists. The list was many years out of date. The first two dentists I contacted have moved and are no longer in the area.
I setup another appointment with an in network dentist. They did 18 x-rays but then refused to do a cleaning because it was not clear whether my cleaning was covered. Why isn't coverage treatment clear in this application?
I wish I could give zero stars.Garbage
Garbage app from a garbage company.
Can’t open the app let alone login, and update is required and when I try to install it it says needs iOS 16+ well, sorry my phone is up to date with iOS 15.8.2 and not everyone has money to buy the latest phone to get the latest IOS this should be backwards compatible and that’s why I say it’s a garbage company.