It’s easy to make the most of your United Healthcare benefits and access care on-the-go with the UnitedHealthcare app†. Just sign in or create an account for secure, convenient access to your health plan.
Check your benefits:
- See what your plan covers, including copays and out-of-pocket expenses.
- Track your deductible and out-of-pocket max.
- Follow new claims from start to finish and review old claims too.
- Check your health reimbursement, flexible spending, and Optum Bank HSA balances.
- † Pay your claims using Optum Bank HSA balances
Find & price care:
- Search doctors, specialists, hospitals, and clinics in-network and near you
- † Access virtual primary care and start a virtual urgent care visit, 24/7
- Create favorites for your PCP provider information and commonly visited hospitals and clinics so you can find them quickly next time.
- † Find out how much a service or treatment might cost you before you get care.
Access the info you need:
- See your records, including immunizations, lab results and procedures from all your providers.
- Use your digital member ID card from the app whenever and wherever you get care.
- † Save your health plan details to your Digital Wallet for easy access
- † Access your UnitedHealthcare UCard™ to make in-store or online purchases using benefit credit, spend earned rewards and more
Prescriptions:
- † Fill prescriptions, review medications, and search medication info and pricing
Take charge of your health:
- † Earn rewards by logging your activities, including tracking your steps with Apple HealthKit® integration
Get help with live chat:
- † Ask your questions and get the answers you need from a live UnitedHealthcare advocate
- † Not all United Healthcare plans are currently supported by the app. Features and benefits will vary depending on your plan type.
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Summary of user reviews
Positive highlights
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This app hasEasy to navigate and find information
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This app hasProvides detailed claims and deductible information
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This app hasHelpful in-network provider search
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This app hasConvenient access to insurance card
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This app hasAbility to contact nurse/doctor for medical advice
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This app hasRewards program for physical activity
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This app hasSeamless integration with other health apps
Negative highlights
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This app hasDifficulty reaching customer service
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This app hasInaccurate provider information and directories
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This app hasComplicated claims and billing process
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This app hasLack of integration with medical records
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This app hasPromotional emails difficult to opt out of
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This app hasInconsistent app functionality and performance
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This app hasLimited features for family/dependent management
What's New in UnitedHealthcare
2.71.0
December 10, 2024
When applicable, employer or Individual plan members can now view both current & future ID cards.
I also have had problems with the app. I see a product in the order book is covered. But when I scan the barcode. The app says the product isn’t covered. I also tried to use my credits to pay utility bills. But was told the companies I use were not in the formularies. Ameran is the major utility anywhere in the United States. And when I do buy only what is in the catalog. Many times all the items were not covered. But it didn’t let me know which ones. So I had to pay out of pocket. I didn’t try to figure out the which items. Because I would have to run each one separately. I don’t understand why Walmart brands are accepted but other store brands are not. It’s like Walmart has cornered the market with UH Care. ???? I will say I’m very thankful for the extra help. When I first became disabled, the insurance plan was straight Medicare and or Medicaid. And we didn’t have all the extras. I think the younger generation don’t always think about how well they are provided for. But I also believe that if a company presents themselves as having certain options. They should deliver those options. And whatever is not functioning well should be fixed.
