⭐️4.7 / 5
Rating
🙌143K
Ratings
📼7 scs
Content
📦~ in 3 weeks
Updates frequency
🗣❌ unsupported
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All Versions of OptumRx

4.36.0

June 13, 2024

Minor bug fixes and enhancements

4.35.0

May 17, 2024

Minor bug fixes and enhancements

4.34.1

April 23, 2024

Minor bug fix for improving stability

4.34.0

April 10, 2024

- We have improved accessibility throughout the app to better support our users - Minor bug fixes and enhancements.
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4.33.0

March 21, 2024

- We've improved accessibility throughout the app to better support our users. - Minor bug fixes and enhancements.
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4.32.0

February 19, 2024

- We've improved accessibility throughout the app to better support our users - Introducing Price Edge, a new cost-saving tool that compares pricing options for thousands of medications and automatically chooses the lowest-cost option for you. You can even get the Price Edge discount on medications outside of your plan, though these will not count towards your deductible or out-of-pocket maximum. - Minor bug fixes and enhancements
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4.31.0

December 27, 2023

Minor bug fixes and enhancements

4.30.0

November 21, 2023

Eligible members can opt-in to our digital-only ID card program and access, download, or share your digital ID cards with ease. Introducing Price Edge, a new cost-saving tool that compares pricing options for thousands of medications and automatically chooses the lowest-cost option for you. You can even get the Price Edge discount on medications outside of your plan, though these will not count towards your deductible or out-of-pocket maximum. Minor bug fixes and enhancements
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4.29

October 23, 2023

Minor bug fixes and enhancements

4.28.1

October 4, 2023

Minor bug fixes and enhancements Improvements to the experience of adding payment method.
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Price History of OptumRx

Description of OptumRx

The OptumRx mobile app helps members manage pharmacy benefits without walking into a pharmacy. Compare drug prices, view all your medications, and transfer eligible medications to home delivery. Users can also refill their home delivery prescriptions, check order status, set up automatic refills, and more. Other features include: • View member ID card • Resolve home delivery order holds • Manage account information Search, compare and save. With our easy-to-use tools, you'll get the info you need to find the right drug and pricing options for you. Send medications right to your home. You may be eligible for the convenience of Home Delivery, avoiding trips to the pharmacy to pick up your medications. Manage your Medicine Cabinet anywhere. Easily manage your medications and orders on any device- whether at home or on the go. Our Promises There are some things in life we depend on. Medication is often one of them. We promise to deliver simple ways to get the medication you need. • Affordability We help you find the medications you need at the lowest price available to you. • Accessibility Everything we do centers on getting you the medication you need, when you need it, your way. • Advocacy We'll be here to guide you any time you need us with compassionate care and a simple experience.
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OptumRx: FAQ

Does OptumRx offer an iPad version?

The OptumRx software is compatible with iPad devices.
Optum Inc is the developer of OptumRx.
To function properly, the app requires at least iOS 13.0.
4.7: The OptumRx app gets a lot of positive feedback.
The App Category Of The Optumrx App Is Medical.
4.36.0 is the most recent version of OptumRx.
OptumRx released its latest update on June 27, 2024.
OptumRx was initially released on February 5, 2023.
The content advisory rating for the OptumRx app is Optum Inc.
Currently, the OptumRx app supports the following languages: English.
Unfortunately, OptumRx is not on Apple Arcade.
Unfortunately, OptumRx does not provide opportunities for in-app purchases.
No, OptumRx does not offer compatibility with Apple Vision Pro.

Screenshots of OptumRx

iphone
ipad

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Reviews of OptumRx

  • Can’t access letters on the app service is awful

    You can’t access approval/denial letters on the app so you have to jump through several hoops to contact someone who emails a version days later. Also, to leave feedback/contact someone you can’t select the issue from the drop down menu and then put in your phone number to get a call back because the “contact me” button doesn’t work … after many tries, closing the app, etc. I had to put my phone number in first then go back and select a reason from the drop down menu.
    As far as the actual pharmacy service goes, it has been awful in my experience. An order for medication was placed on the 17th and delivery was expected by the 25th. When I checked on the app on the 26th(Friday), everything seemed status quo and that it was still out to be delivered. Then on the 29th(Monday) I received an email stating the medication was out of stock. That’s 12 days later. Now it’s my problem to go back to my doctor, have the doctor send a new prescription to a different pharmacy, and hope that I can get it filled in time.
  • Poor Communication

    I recently made an order for insulin as a Type 1 diabetic. Unknown to me, the order was cancelled the day after it was placed and I was not aware of this until my delivery date came and went. At that point, I logged onto the app and could not locate my order nor could I find the actual prescription in my list of medication. I then went onto their website where I was able to locate my order that had been cancelled the week before. I did not receive any call, message, email, nothing about this update. I called OptumRX and was able to speak with a rep before being placed on a 15-20 minute hold, after which, the call dropped so I had to go through that again. The reason the order had been cancelled was due to a problem with the prescription that was sent by my doctor so that is not the problem I have with OptumRX. The problem I have is with the fact no one even attempted to contact me. I was told I never received an order status update due to not “opting-in” for status updates. At no time during the ordering process was I given a choice to opt-in nor was I able to find anywhere in the app that allowed me to opt-in. I understand that some things are not life or death, but insulin for Type 1 diabetics is the definition of life or death.
  • Convenient and problematic free.

    I admire this company, they are the most efficient and people friendly company I have dealt with in the pharmaceutical industry. The customer service department is outstanding and they actually answer their phones an in a timely matter. It is just incredibly so!! OptimumRX is readily to assist and resolve any issues on hand. They are also very understanding, compassionate and competent. I had an emergency situation where I forgot to switch this particular medication to auto and I had almost ran out of it. The prescription is one that you have to take daily and I was in tears. The representative was so empathetic and concerned for me that she sent my prescription overnight via FedX. I cannot tell you how much I appreciate this team and I do mean team they are cohesive and they all work together to meet my needs. Thank you OptimumRx!!!