Copay $15 then surprised that it becomes $80
Copay $15 then surprised that it becomes $80 after I have gone to facility 5-6 times. I was first happy that I could see the prices for services at different facilities. I did this for physical therapy finding a facility with $15 copay. I confirmed $15 copay with PT as well. I went there many times then found out the price was actually $80. Surest claims the app stated the price as $80 but I know what I saw. I just did not take a screen shot. Too bad for me and now I had to pay about $900 instead of $150. Don’t trust the app. Take screen shots and call them. The facilities don’t know copays either. Appeals process are not understanding. FYI my appeal was denied.
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