Connect face to face with a doctor, psychiatrist or psychologist through video on your iPhone or iPad. Doctor On Demand by Included Health works with or without insurance and is available at reduced rates through many major health plans and large employers. You’ll always see your cost upfront and won’t receive a surprise bill after your visit.
Doctor On Demand by Included Health’s providers are licensed, board-certified and US-based. With an average patient rating of 4.9 out of 5 stars, our physicians, psychiatrists, and psychologists have experience across many specialities.
From colds to cholesterol, our providers can treat hundreds of issues online through video. Just like an in-person visit, your doctor will take your history and symptoms, perform an exam, and may recommend treatment - including prescriptions and lab work, if needed. Doctors can also access your vitals, such as temperature and blood pressure, through our integration with Apple's HealthKit. If your employer or school requires a doctor's note, one can be provided.
Doctor On Demand by Included Health also offers a private space to meet face to face with a psychologist or psychiatrist through video. Choose from a diverse group of therapists and work with them to address what’s important to you from the privacy of home. You can also take a free mental health assessment to find out if you will benefit from talking to us. Our therapy and psychiatry appointments are available in as little as two weeks, much faster than finding a traditional provider.
Here are some examples of how we can support your full mind and body health:
-Cold & Flu
-Urinary Tract Infections
-Sinus Infections
-Acne, Rashes & Skin Issues
-Screenings for High Cholesterol, Diabetes & Thyroid Issues
-Headaches & Migraines
-Allergies
-Depression
-Stress & Anxiety
-Grief & Loss
-Prescription Refills
Doctor On Demand by Included Health lets you avoid the hassle, wait and cost of a walk in clinic, urgent care or ER. You can chat virtually through video with a doctor 365 days a year–weekends and holidays included.
Below are some frequently asked questions about our app:
When are doctors available?
Our physicians are available, on call, and standing by 24/7/365, weekends and holidays included. You can see a doctor immediately or schedule a visit at your convenience. If you would like to see a psychologist or psychiatrist, you can schedule an appointment 7 days a week.
Is insurance accepted? How much does a visit cost?
Our services are available with and without insurance. We also partner with many top employers and health plans to reduce your cost. See exactly what your visit will cost before you connect.
Who are the doctors?
Doctor On Demand by Included Health's trusted, US-based, board-certified physicians, psychiatrists and licensed psychologists have an average of 15 years experience and come from diverse backgrounds with a variety of specialties.
How does it work?
Connect face to face with a medical doctor right from your phone in as little as five minutes. Just like an in-person visit, the doctor will take the patient's history and symptoms, and perform an exam. Doctor On Demand by Included Health also offers a private space to meet with a psychologist or psychiatrist through a video visit from the privacy and convenience of home–or anywhere you are.
What can you treat?
From colds to cholesterol our medical doctors can treat hundreds of issues, including cold & flu, urinary tract infections, allergies, headaches, sprains and skin conditions. They can also order labs and screenings to help with preventative care and help manage chronic care conditions. Doctor On Demand by Included Health’s psychologists and psychiatrists can see you for anxiety, stress, depression, PTSD, trauma and loss, relationships, postpartum and behavioral therapy.
This service is available nationwide, in all 50 states and the District of Columbia.
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Summary of user reviews
Positive highlights
🚀
This app hasConvenient and efficient virtual visits
💰
This app hasAffordable, often cheaper than in-person visits
🕰️
This app hasAble to see a doctor within minutes
🏠
This app hasAble to receive care from the comfort of home
🤖
This app hasHelpful and knowledgeable doctors
🔍
This app hasAbility to read doctor bios and choose the best fit
🧠
This app hasExcellent for mental health care and medication management
🚑
This app hasUseful for common medical issues like infections, colds, etc.
Negative highlights
🔌
This app hasTechnical issues with the app and video connections
🚫
This app hasInability to reach doctors between appointments
🏥
This app hasLack of in-person physical examination capabilities
🏪
This app hasPharmacy issues with getting prescriptions filled
🤖
This app hasInconsistent quality of care from different doctors
📞
This app hasPoor customer service and difficulty resolving issues
💰
This app hasUnexpected charges and billing problems
🚨
This app hasLimitations on prescribing controlled substances
What's New in Doctor On Demand
+1
2024.51.4
January 3, 2025
We’ve fixed critical issues to make the app work better for you. If you have any feedback or experience any issues, please reach out to member-services@includedhealth.com
Signed up about an ear infection, got on a call and they couldn’t proceed the appointment since I didn’t have the proper medical tools to look into my ear at home. They did refund me