Teladoc Health connects you with complete care, at your convenience and an affordable cost. You’ll find what you need to get well—like 24/7 care—alongside primary care, therapy and programs proven to keep you well.
EXPERIENCE AND EXCELLENCE
Teladoc Health has been modernizing healthcare since 2002. More than 50 million visits later, we are the leader in telemedicine. With our app, top-quality doctors and data-driven programs are just a tap away.
SEAMLESS CARE FOR ALL OF YOU
Our app brings together doctors, therapists, dietitians, nurses, coaches and self-guided programs that tend to every aspect of your well-being. If you need in-person care, we can refer you to in-network providers and care sites. But don’t underestimate us.
With a suite of connected devices, in-home lab services and prescription delivery (in some locations), we cover most common health needs. And with insurance, your copay for care could be as low as $0.
PERSONAL AND PERSONALIZED
Teladoc Health providers and coaches will get to know you. Our video and phone visits allow you to discuss your health and planning next steps together.
The app integrates with our devices and Apple Health to put data in your hands. Analyze it during appointments with your care team, or on your own on the go. Then apply what you learn about your health and your habits to find the right path to your goals. We’ll send you notifications and nudges to keep you on the right track.
OUR SERVICES INCLUDE:
24/7 CARE
On-demand appointments any time of day with board-certified physicians for:
- Colds and flu
- Pink eye
- Sore throats
- Sinus infections
- Rashes
PRIMARY CARE
Access within a week to board-certified primary care physicians and nurses who become your dedicated virtual care team for:
- Routine checkups and preventive care
- Goal-setting and a personalized care plan
- Lab orders (bloodwork)
- Checking blood pressure and other vitals
- Managing chronic conditions
CONDITION MANAGEMENT
Depending on your coverage, you may be eligible for:
- Programs to help manage conditions like diabetes and high blood pressure
- Connected devices like a blood glucose meter or blood pressure monitor
- Expert health coaching
- Health data, trends and actionable insights
MENTAL HEALTH
Licensed therapists, psychiatrists and self-guided content for help with:
- Anxiety and stress
- Depression or not feeling yourself
- Relationship conflicts
- Trauma
NUTRITION
Registered dietitians who can help with:
- Weight loss
- Diabetes
- High blood pressure
- Digestive issues
- Food allergies
DERMATOLOGY
Dermatologists who diagnose and treat common skin conditions, such as:
- Acne
- Psoriasis
- Eczema
- Rosacea
- Skin infections
Your coverage might also provide virtual access to:
- Specialist for an expert second option on surgery, a diagnosis or treatment plan
- Therapy and coaching to help with back and joint pain
- Imaging and sexual health testing referrals
CHECK YOUR COVERAGE
Sign up to see which telemedicine services are covered by your health insurance or employer.
SECURE AND CONFIDENTIAL
Teladoc Health takes your privacy seriously. Your health information is protected by federal and state laws, including HIPAA. Please see our Notice of Privacy Practices for more information on how Teladoc Health uses your health information.
AWARDS AND RECOGNITION
- Company of the Year—Healthcare Dive, 2020
- World’s Most Innovative Companies—Fast Company, 2021
- Largest Virtual Care Company—Forbes, 2020
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Summary of user reviews
Positive highlights
🚀
This app hasFast and convenient access to medical care
💰
This app hasAffordable and covered by insurance
🏥
This app hasVariety of doctors and specialists available
🕰️
This app hasAble to get appointments quickly, even on weekends/holidays
🤖
This app hasEfficient and user-friendly app experience
🤗
This app hasCaring and professional doctors who listen to patients
Negative highlights
🐌
This app hasSlow and buggy app performance
🔍
This app hasDifficulty finding the right provider for specific needs
📞
This app hasPoor customer service and communication
❌
This app hasInability to prescribe certain medications like antibiotics
🕰️
This app hasLong wait times and appointment cancellations
Blood pressure readings don’t sync with Apple Health.
Pairing the blood pressure cuff to the app was glitchy and it took me several attempts to get it to pair. Worse, it takes seemingly forever to transmit a single BP reading to the app after it’s taken, to the point where I thought the transfer had failed.
Overall app is just OK. I haven’t tried actually accessing medical help through it yet. However the app has one huge shortcoming that means I won’t be using it at all for the advertised Ana offered disease management of my hypertension. That shortcoming is that the BP readings in the app don’t sync with Apple Health. Given that every other health metric that I track is stored in Apple Health from apps that sync with Apple Health, the Teladoc app in its current form is useless to me for tracking my BP readings. If I switched to it, I would either have to take my BP twice, once with the Teladoc/Livongo device and once with the device I’ve been using, so that I have a record in Apple Health, or I would have to enter the Teladoc/Livongo device reading into Apple Health manually. The lack of syncing with Apple Health is puzzling, given that the app does read steps data from Apple Health. Come on! This is seriously basic stuff!
No thanks. I’ll just keep doing what I’ve been doing and won’t be reconsidering switching to this app for BP tracking until an update is released that syncs with Apple Health.
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Response from developer
We never intend to disappoint our members and apologize for the inconvenience. If you need further assistance, please contact us at information@teladochealth.com and provide your name, preferred phone, and screenshot of this review so we can contact you directly. Thank you for your feedback.