#1 Commercial Health Plan for Member Satisfaction in Michigan, two out of three years including #1 in Digital Channels. Learn more about J.D. Power awards (bcbsm.com/jdpower).
Michigan Blue Cross® members, use our app to log in, find a doctor and see your account info. With convenient access to your health plan details, you’re more informed when you need care. If you’re a Blue Cross Blue Shield of Michigan member, you can:
-- View your deductible and other plan balances
-- See what services your plan covers
-- Check claims and EOBs
-- Check your HSA and FSA account for users that use our Health Equity partner
-- Pay your plan bill for users with non-employer coverage
-- Find doctors and hospitals in your network
-- Select and view your Primary Care Physician
-- Get access to care including our 24-hour nurse line and telehealth
-- Have your virtual ID card handy
-- Compare quality ratings for doctors and procedure costs
-- Research drug prices and coverage requirements
-- Contact customer support
-- Take your health assessment and other wellness services
-- Use our Virtual Assistant to answer questions 24/7
-- Keep your secure account info updated.
-- Use biometric login for faster login
The app supports most of our plans, but not all.
If you’re one of these members, the app won’t work for you:
-- FEP members with a PPO plan
-- MESSA members
-- Blue Cross Complete (Medicaid) members
Questions about the app? Please visit bcbsm.com/app
© 1996-2024 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. We provide health insurance in Michigan.
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Summary of user reviews
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This app hasConvenient to see account details and services
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This app hasProvides good coverage and responsiveness
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This app hasEasy to navigate website
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This app hasStreamlines customer inquiries and account information
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This app hasExcellent digital support
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This app hasSlow to load and display information
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This app hasRestrictive login process with limited attempts
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This app hasInaccurate provider and coverage information
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This app hasInability to submit claims and documents through the app
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This app hasNo Apple Wallet integration for insurance card
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This app hasLack of landscape mode support
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This app hasDifficult to contact support outside of phone calls
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This app hasApp crashes and performance issues
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This app hasInability to access all features and functionality