MyBlue is your personalized online member account that makes understanding and using your health plan simple. And with the MyBlue app, it's easier than ever.
The MyBlue app makes it easy to:
· Find, understand, and use your benefits
· Review your claim details with guidance on next steps
· Get personalized care options that fit your unique needs
· Access your pharmacy tools to review and refill your medications
· Instantly access your digital member ID cards, and add them to your wallet
· Use Well Connection* to connect virtually with medical and mental health care providers
· Send secure messages to Team Blue Member Service or talk to us using chat
· View your provider information and your visit history
With your plan in your pocket, you can stay on top of your health from anywhere, at any time.
*Features available based on your plan/benefits. Well Connection is not for emergencies. If you’re having a medical emergency, call 911.
Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association.
Compatibility
- iOS 16 and above are supported
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What's New in BCBSMA MyBlue Member App
7.4
November 21, 2024
We're always working to improve your experience, fix issues, and add new features.
We've totally transformed the MyBlue app to make understanding and using your health plan simpler than ever. Built to give you everything you need to stay on top of your health, the app's features include:
. Pharmacy tools to review and refill your medications
. Streamlined navigation and simplified design for ease of use
. Optimized search for care options that fit your needs
. The ability to add your digital member ID cards to your wallet
. Your provider information and your visit history
Our goal is to give you the simplest, quickest way to use your health plan. If you have a question or comment, email us at myblueapp@bcbsma.com.
This app is not reliable when logging in. My wife has been constantly locked out of her account using the app. I just downloaded this latest and tried to log into our account. Sure enough it did not recognize my login/password. I stopped right there. If you try three times and it fails, you are locked out. I was able to go to the website, using the same login/password and had no issues.
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Response from developer
Hi there, we're sorry to hear you're having login issues with the app. If you could please email us at myblueapp@bcbsma.com regarding your experience, a member of our team will reply to you directly to provide assistance. Thank you. *SS