Bingle Bingle
Of course Face ID still doesn’t work. Login in on actual website an atrocity also. Why have remember this device when you still have verify almost every time.
Yes, look below, may not be obvious, but I KEEP hitting remember this device and it has been just two weeks! NOT longer than 4 months!!!
31 Oct 2024
Of course now Face ID no longer works!
It’s okay to just check out your basic info, look for providers and such.
Security can be a nightmare. They “remember” your device for 4 months at a time. This round I ended up having to call customer service(usual illogical nonsense with too many/ not enough options; just give me a rep!)
App and website just went in circles. I got myself verified 4-6 times or so. App says it needs updated security; sends you to website. Goes through verification process, gets verified, sends you to app, app says needs updated security, sends you to website……..
another good thing I’ll add; it allowed me to see my EOB where using the phones web browser it wouldn’t.
It would also be nice if they added your personal health record to the app. WebMD holds it hostage until you answer silly questions irrelevant to your search to see your health record. BCBS customer service says all the same info is usually in the EOB’s anyway, so no real loss not seeing them.