System is Inferior to Other Platforms
I have a message about bloodwork results that has been in my account since December 2022. When I log in, it tells me there is an unread message. There is no unread message just one that I replied to almost 2 years ago. Additionally, I receive daily text messages telling me I have new test results to review so I log in only to find that the results I am currently waiting for are not there, only the old message from 2022. I have reported this to my doctor’s office but their only response is that I can call someone and chat about their problem. What is the point of having an app that does not provide correct information? Seriously disappointed. I have used other apps for medical information and all have performed well.
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