Ease allows patients to invite family members and loved ones to receive text, photo and video updates on their status throughout the hospital experience in a safe and secure app. A HIPAA compliant communication app, Ease is designed to improve patient satisfaction and increase transparency with updates used to educate and inform families on the patient’s status. Family members and loved ones will be able to view all Ease updates for 60 seconds of screen time before it disappears, and all content is never stored on a device. Improving patient satisfaction, communication and reducing anxiety has never been easier. Ease is freedom from the waiting room.
The Ease App uses 5G, 4G, LTE or WiFi connections (when available). Within the app, patients are able to add the family and friends they want to keep informed and relaxed throughout their medical procedure or hospital stay.
Encrypted texts, photos and videos are sent at the direction of the patient’s medical team. In order to receive Ease updates, your medical provider must be signed up for the Ease program.
Key Features of Ease
- Complimentary to patient, family and friends
- Real-time Updates - never lose sight of your loved one
- Customizable Messages - open communication reduces anxiety
- Communications disappear after 60 seconds - nothing stored on mobile devices
- Patients select preference of update content - receive just texts, texts and photos or texts, photos and videos
- 256-bit encryption - we take security seriously
- HIPAA compliant - protecting patient privacy
We want to hear from you.
To find out availability in your area please email us at support@easeapplications.com or visit easeapplications.com
Ease works on virtually all carriers and networks but some carrier limitations may apply. Available for tablet devices as well.
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Summary of user reviews
Positive highlights
💬
This app hasReal-time updates from the operating room
🤝
This app hasAbility to share patient information with chosen contacts
🧘♀️
This app hasReduces anxiety and stress during surgery
📸
This app hasProvides pictures and videos of the patient's progress
🚀
This app hasFast and easy to set up and use
🤖
This app hasSeamless communication between hospital staff and family
🌟
This app hasRevolutionary patient care and service
🔍
This app hasAllows family to stay informed without constantly asking staff
Negative highlights
⚠️
This app hasMessages can only be viewed for a limited time
🔒
This app hasInability to log in from multiple devices
🤔
This app hasInconsistent message order and timing
🚫
This app hasInability to send questions or feedback to the hospital staff
What's New in Ease Applications Messaging
7.8.0
March 27, 2024
Always Connected. Always at Ease.
-Bugfixes
-Performance improvements
-UI enhancements
On the day our daughter had her surgery I opened my app before my wife and they connected me and when they tried to connect her it turned out they can only connect with one person and that person can add people UNLESS the procedure has already started which as soon as they connect to you, it already has. So have one person be the lead and list everyone else that wants updates under your phone and then connect to the procedure.