Leave a Review BCBSTN
Stopped working
BCBSTN has stopped allowing me access to my account. “The user name or password is not recognized.” Ok, I’ll change it. Change successful. Try logging in again with new PW.“The user name or password is not recognized.” The same happens on app and website.
So where does that leave us insureds? We have no insurance card because BCBS no longer provides them, and at the same time, no one can access their account to show proof of insurance at a doctor’s office or pharmacy. What’s going on at this place?!Show lessFraidyG
Developer Response
Thanks for reaching out, FraidyG. We’re sorry to hear you’ve had a negative experience. If you’d like to provide more information or to speak with someone about these issues, please email your name, member ID and phone number to mobileapp_GM@bcbst.com.Most frustrating App
Very frustrating app. Every time I open the app, it sends me to the website and the website gives me dead end links.
I was excited for the thought of getting to use this app, but will just delete it off my phone and just call to BCBS instead when I need help.apple blocks nicknames
Developer Response
Thanks for reaching out, apple blocks nicknames. We’re sorry to hear you’ve had a negative experience. If you’d like to provide more information or to speak with someone about these issues, please email your name, member ID and phone number to mobileapp_GM@bcbst.com.Can't even create an account
Every time I try to create an account, I get stuck step 3 for no reason, I input all of my information and agreed to the terms of service (which had an error when I clicked it... so I couldn't even see what I was agreeing to) and when I hit continue, it turns grey, loads for a second, and does nothing. Unusable for meShow lessNidrogen
Developer Response
Thanks for reaching out, Nidrogen. We’re sorry to hear you’ve had a negative experience. We'll share your feedback with the appropriate team for further review.