athenaPatient is only available for patients whose healthcare providers have instructed them to download and use the app.
Access your health information and communicate with your care team anywhere, anytime.* athenaPatient is a convenient, mobile resource that allows you to:
- Log in quickly – Facial recognition and touch ID make log in easy while keeping your data safe.
- View test results – Access lab, imaging, and other medical test results as soon as they become available.
- Message your care team – Contact your care team whenever you have questions through quick, secure direct messages.
- Self-schedule appointments – Book appointments with your care team and view upcoming visits beyond regular office hours. Your provider(s) must support Self-Scheduling to use this feature.
- Check in before your visit – Easily check in for appointments and save time by completing any necessary documentation before your arrival. Your provider(s) must support Self Check-In to use this feature.
- Attend virtual visits – Easily initiate and attend telehealth visits with members of your care team. (Your provider(s) must support virtual visits through athenaTelehealth to use this feature)
- Get directions to appointments – Driving directions show you how to get to your next medical appointment.
Please note that you must have an existing athenahealth Patient Portal account to use athenaPatient.
Once you’ve downloaded and launched athenaPatient, you must log in using the same email address and password you use to access your provider’s athenahealth Patient Portal to begin using the app. It will ask if you want to enable Face ID or Touch ID. Enabling either of these features will save you from having to enter your login information every time you want to use the app.
If you do not have your Patient Portal account information, your healthcare provider(s) may offer Patient Portal access through their website.
If you’re having issues finding your healthcare provider’s Patient Portal, you can contact their office for the correct URL, or to request an email invitation to their Patient Portal.
* The athenaPatient app is only available for download and viewing information in the United States for patients of healthcare providers on the athenahealth network.
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Summary of user reviews
Positive highlights
🔍
This app hasAll medical information in one place
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This app hasEasy appointment scheduling and management
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This app hasResponsive communication with providers
🔍
This app hasAbility to view test results and medical history
🤝
This app hasSmooth integration with provider's systems
Negative highlights
🔒
This app hasFrequent log-out issues and need to re-enter credentials
📱
This app hasLack of push notifications for new messages/updates
🔍
This app hasIncomplete information sync between app and web portal
🤖
This app hasPoor user experience and outdated design
🔍
This app hasDifficulty accessing certain features like uploading photos
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This app hasInconsistent performance and frequent errors
This app is awful! Once you create an account you press continue & it says this address is invalid for safari to open! Come on I called the office and they told me they don’t know how to work the app why not ? When making a website did they have the website creator give employee access info? I know some office manager with a huge complex in being the boss kept all the info private to her/himself and that’s about how most managers are! I was a hospital administrator NP for 30 yrs. Never once did I ever walk around with secret info that’s easy to change passwords if an employee leaves. Once there badge or whatever security they use to living for work is shut down they no longer have access! This is for OrthoSC. This office will send you 15 text messages daily if you owe them money. Why can’t I get on the portal to review my visit with the dr & pay all at once. This needs to be fixed ASAP it’s awful and whoever is in charge of fixing this crappy system should go it ASAP! Totally irresponsible and unacceptable access for a complete profile on my own info that I paid for 3x over yet still get texts ! Really poor management fix it !
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Response from developer
Hello Adrian, we are sorry the app didn't perform as expected. Can you provide additional details through our survey at https://bit.ly/4cBEkUn to help us improve your app experience. Thank you. - athenaPatient Team