App Store could be improved
1. There are many items not listed on the App Store on mobile devices. If we were given the option of inserting the item number for items we need which you offer but are not listed it would be most helpful.
2. This is the second time that I have come up with an exact monthly total amount of items ordered but have been charged on my credit card for going over the monthly amount. Granted, they have both been very small amounts, but I am on a fixed income and I am very meticulous about how much I "spend" as to never go over the amount I have in my acct. I called in the first time and after much conversing and confusion on the reps part, it was agreed that the items I had ordered totaled the amount I had said and I was given credit for the extra charge. Now, the same thing has happened again, so I will have to call again...Ugh!! If this happens to hundreds or other people, this could be a big problem. Please check into it! Thanks for your kind attention to these matters.
2. This is the second time that I have come up with an exact monthly total amount of items ordered but have been charged on my credit card for going over the monthly amount. Granted, they have both been very small amounts, but I am on a fixed income and I am very meticulous about how much I "spend" as to never go over the amount I have in my acct. I called in the first time and after much conversing and confusion on the reps part, it was agreed that the items I had ordered totaled the amount I had said and I was given credit for the extra charge. Now, the same thing has happened again, so I will have to call again...Ugh!! If this happens to hundreds or other people, this could be a big problem. Please check into it! Thanks for your kind attention to these matters.
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This is the worst prescription mail order service ever.
I started using this in April and so far I have received two refills for eight prescriptions transferred to them by my two doctors. I am out of meditation that was ordered and apparently it was confirmed and ready to go and now not even on the account anymore.
You have to log in to order prescriptions, then you have to log in to pay and after paying the outstanding balance remains in notifications like your not sure if it was rejected or whatever.
The navigation to understand what’s going in is ridiculous and confusing and now that my prescriptions have been held up they can’t be ordered together anymore like my last pharmacy.
I thought online mail-order prescriptions were supposed to be simple and this has been the worst experience I’ve ever had, even after CVS for five years.
Anyway… I recommend skipping this and moving prescriptions to Costco or some little mom and pop pharmacy store. That’s the call I had to make with my doctor. You would think a pharmacist would understand two weeks without you meds doesn’t end well for anyone. The bottom line I just really hate this service.
You have to log in to order prescriptions, then you have to log in to pay and after paying the outstanding balance remains in notifications like your not sure if it was rejected or whatever.
The navigation to understand what’s going in is ridiculous and confusing and now that my prescriptions have been held up they can’t be ordered together anymore like my last pharmacy.
I thought online mail-order prescriptions were supposed to be simple and this has been the worst experience I’ve ever had, even after CVS for five years.
Anyway… I recommend skipping this and moving prescriptions to Costco or some little mom and pop pharmacy store. That’s the call I had to make with my doctor. You would think a pharmacist would understand two weeks without you meds doesn’t end well for anyone. The bottom line I just really hate this service.
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Crapola website- it is so difficult
Getting in contact with the Pharmacy & their communication with the Dr. is always , for MEDS that have refills - Is a nightmare, every single MONTH. CW will send to you a reminder text-but to get the refills on the Same Meds I have taken for over 30 years, starts at least 12 days before refill. DAILY calls to CW & then to attending Dr for communication is like pulling teeth! I have told CW EVERY MONTH that my Dr only has office hours on Tuesday & Wednesdays. This is the situation every month - It is very difficult to be the patient trying to coordinate communication for these two providers! I am going to switch from CW AS THEY WILL TAKE yet another 10 days to mail out prescriptions after they finally speak to each other! So my meds are never available on schedule - Plus I have my own job to take care of, I am tired of babysitting Cw!
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