App Store could be improved
1. There are many items not listed on the App Store on mobile devices. If we were given the option of inserting the item number for items we need which you offer but are not listed it would be most helpful.
2. This is the second time that I have come up with an exact monthly total amount of items ordered but have been charged on my credit card for going over the monthly amount. Granted, they have both been very small amounts, but I am on a fixed income and I am very meticulous about how much I "spend" as to never go over the amount I have in my acct. I called in the first time and after much conversing and confusion on the reps part, it was agreed that the items I had ordered totaled the amount I had said and I was given credit for the extra charge. Now, the same thing has happened again, so I will have to call again...Ugh!! If this happens to hundreds or other people, this could be a big problem. Please check into it! Thanks for your kind attention to these matters.
2. This is the second time that I have come up with an exact monthly total amount of items ordered but have been charged on my credit card for going over the monthly amount. Granted, they have both been very small amounts, but I am on a fixed income and I am very meticulous about how much I "spend" as to never go over the amount I have in my acct. I called in the first time and after much conversing and confusion on the reps part, it was agreed that the items I had ordered totaled the amount I had said and I was given credit for the extra charge. Now, the same thing has happened again, so I will have to call again...Ugh!! If this happens to hundreds or other people, this could be a big problem. Please check into it! Thanks for your kind attention to these matters.
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