My chart
I have been using this app for years. Yesterday I started getting sinus problems, this morning I jumped on to check to see if I could get in for a sinus cocktail and my NP showed 1 opening at 1:45, I scooped it up. Ran a few errands and ended up in parking lot for an hour. I get in there and they tell me I do not have an appt. I assured them I did schedule. They proceeded to tell me the system has a glitch in it and if the slot you asked for isn’t avail it automatically takes you to the date it is available. My daughter has had 6 rounds of chemo & a double mastectomy and getting ready for more surgery and more chemo, I am her person for all this and we have an appt Mon. So this was an emergency for me but even though it was not my fault they refused to even ask my pcp if I could get the shots. It would have taken 2 mins. I am SO over the medical field and it’s ego. What happened to compassion for your patients? It’s all about control and the almighty dollar. I will be looking for a doctor that is not associated with Baptist. I am a retired paramedic who actually worked before 2020 and since 2020 the whole medical field has gone to the dogs.
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