Leave a Review MDLIVE
Excellent aside from one thing
I've been using MDLive for a little over two years now and it's been great! Unfortunately due to certain unforseen circumstances I've had to switch doctors a couple times and it hasn't been an issue till now. Dr. Sayonara Baez arrives to calls late every time we have a scheduled appointment, and this last time she forgot to give my pharmacy the order to refill my medication! Forcing me to schedule another appointment, in which an error occured where the call ended up failing. This of course wasn't her fault, but after calling support they let me know she's supposed to call three times in order to at least TRY in this situation. Thirty minutes have gone by and no attempt at a second try has happened. This app/website is genuinely really great! It helps me get my needed medication, and most of its affiliated doctors are awesome! I do think it would be a nice change if they added some way to "rate" doctors or leave a specific review so that people don't need to resort to picking a doctor and hoping they end up being good at their job.Show lessIt’s Like Having A provider In My Pocket!
I am housebound and was in need of a Dr ASAP. My insurance company informed me that I could use MDLIVE and I immediately downloaded the app.
Filling out my personal information was a bit time consuming, although I suppose that would depend on the individual. It was comprehensive and exactly like what I’d do at any Dr’s office.
I was connected to a “real” physician within 10 min. The Dr had already viewed my medication and medical history, including a photo of my concern. We discussed the medications I was taking, how my concern had started, duration, etc. Then he began with his diagnoses.
After a short time, the Dr had prescribed medication, explained how to use it, I received a text stating my prescription had been received by my pharmacy.
I have been using MDLIVE, for the past six months, and will continue as long as I have the option. It cost nothing for me to try it and all copays are upfront.Show lessWORST CARE EVER
First of all, my doctor HUNG UP ON ME. while i was talking.
So I've had cold symptoms that my household has passed around for about two weeks, I'm the last one to catch whatever it is, but everyone else took amoxicillin and immediately started improving. I told my doctor this and she refused to listen, saying my symptoms were 'viral'. She then prescribed me two over the counter medications I've already bought and been taking for three days, with no signs of improvement. The third and final prescription was a random nausea medication that counteracts fatally with my anxiety medication, and if I didn't already know this and took the medication, there's a large chance I could've had a fatal heart attack from that medication. I told support this and not only did they refuse to give me a different appointment with a different doctor, they gaslit me, literally saying 'she's a professional, you being unhappy with her care is your problem'. Help desk refused to let me speak with a supervisor, saying basically all I could do was wait a few days and make another appointment or go to the emergency room. WORST APPOINTMENT IVE EVER HAD IN MY LIFE. the entirety of the call lasted just under 4 minutes. DONT DOWNLOAD THIS APP.Show less