Leave a Review Cedars
Wonderful!
As a long time Cedars patient it’s wonderful to be able to access notes/after visits summaries from the physicians on my care team, upcoming appointments/visits(including e check in), prescriptions(including some refill requests), test/imaging results, your upcoming preventative care checklist -(at Cedars it is patient centered care-this just exemplifies not only the quality of care but also the compassion, understanding..and all of the doctors do work together as a team this network both for them and for patients allows your updated information to be accessible to them and to you) it’s very user friendly (both the site and app) you can also send a message to your physician, access billing, history. You can also make an appointment if you need urgent care and access teleheath. Definitely recommend!Show lessSlow, clunky.
So let’s start with the good: yes it can do all the things listed and detailed in other reviews. I can talk to my doctor, I can get led refills. All that.
THE BAD: it is not a smooth app. In fact it lags and feels very bulky to use. Most apps if you tap a button or a tab, you can get to where you need to go. With this app, it’s like I have to press and hold or forcibly double tap. I just got a notification that I have a new message, and the app won’t even let me log in even after doing Face ID.
So does it do it’s job? When it works, yes. Is it smooth and seamless? No. It feels very bulky and slow.Show lessDeveloper Response
Hi, If you have any specific feedback regarding the app, we'd love to hear it. Please reach us at: mobileappfeedback@cshs.org. Thanks, ZohrehGreat App to Track and Manage Your Medical Treatment!
The Cedars-Sinai "My CS-Link" app is a fantastic way to track and manage every aspect of your Cedars Group medical care, including communicating with doctors via messaging, keeping track of appointments, pre-appointment check-in, access to test results, prescription ordering and refill requests, and account management. The app is clear and intuitive. It has been truly indispensable for me, both for routine medical matters and, even more so, during my recent cancer treatment. The app is tied into the My CS-Link website, but I'm on the go so the mobile access is more useful than the PC/Mac access.
By the way, the Samuel Oschin Cancer Center at Cedars is incredible. It's a one-stop center for treatment. All under one roof is a team of doctors and other caregivers who provide a wrap-around treatment program for cancer treatment and recovery, including surgery, chemotherapy, radiation therapy, pain management treatment, imaging, psychiatry, speech therapy, physical rehab, and licensed support counseling. All the caregivers work as a coordinated team, reading each other's case notes over time and meeting regularly to discuss patients. Everyone is expert, caring, and kind.Show less