Been wanting to sign up for the membership for a year. After dealing with frustration from the sign up process on the app, I finally got in but gave up on signing up. Almost a year later, I tried to sign up again for the members and again dealt with endless issues and finally gave up again. I kept getting codes to sign up that didn’t work and after 7 codes, it eventually did. Now i can’t log in without it asking me to add my pet which Ivellisse done before. So important forced to login with my phone number then immediately takes me to add the pet, which always ends up with the error telling mw that name already exists. It’s a bad error cycle that i can’t escape. It’s so bad they’ve forced everything to happen through the app. I wish you could also do it via computer. Super disappointing and frustrating. Can’t deal with this anymore so unless they have a way to do this via desktop, i won’t try to become a member anymore. Horrible service.
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mche7
moranlee
Singbuster