Manage care for you and your family in one convenient place. It’s simple and convenient to get personalized health reminders and information from your doctor.
The My Doctor Online app is for Kaiser Permanente Northern California members.
• Get the care that works best for common concerns, including E-visits for advice, prescriptions, and tests.
• Get timely notifications about appointments, screenings, immunizations, surgeries and procedures, pregnancy, diabetes, and more.
• See your doctor with a video visit.
• Schedule and manage primary and specialty appointments for you and your family.
• Refill prescriptions.
• View test results and other information in your medical record.
• Find doctors and medical office locations.
To get started, download and launch the app. Sign-in with your kp.org user ID and password. A Northern California member without a kp.org user ID and password can register from the app – just tap “Sign-In Help.” Once you sign-in, enable app notifications.
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Summary of user reviews
Positive highlights
🔍
This app hasEasy to find appointments and schedule them
💬
This app hasConvenient way to communicate with doctors
🏥
This app hasHelpful for managing healthcare needs in one place
🚀
This app hasFast and efficient for prescription refills and lab results
🤖
This app hasUseful e-visit option for basic medical questions
📚
This app hasProvides access to health records and information
Negative highlights
🐞
This app hasFrequent technical issues, app crashes, and unreliable performance
🔒
This app hasLogin and authentication problems, often requiring password resets
📝
This app hasLimited functionality for messaging doctors and attaching files
🔍
This app hasDifficult to navigate and find specific information
🕰️
This app hasSlow loading times and delays in accessing content
🤖
This app hasE-visit feature is limited and not suitable for complex medical needs
What's New in My Doctor Online (NCAL Only)
8.7
November 21, 2024
Our latest updates include:
• Closed captioning now available for video visits in multiple languages.
• Improved usability and performance.
Love the app? Share your thoughts by leaving a rating or review. Your feedback matters.
I have been using this app for more than 4 years now and it has consistently gotten better and easier to use. I gave 4 Stars because the App doesn’t notify me when I receive a message from my medical team or doctor. I keep going to Settings and making sure that Notifications are enabled in both the iOS settings and the app settings.
I wish notifications would support Messages.
Thanks.
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Response from developer
Hello, as of now we don’t have notifications when you get emails from your doctor, but we’re always looking for ways to improve the My Doctor Online app and appreciate your feedback.
