Leave a Review Virtual Families
Awesome until update
So this was my favorite game until recently. The newest update makes it so after you pay your coins to upgrade you then have to wait almost 3 HOURS for it to actually give you your upgrade or pay over 100 chef hats (which aren’t easy to get) to upgrade instantly. Please don’t make this into one of those greedy games that you have to constantly pay $$$ to get anywhere. This game was amazing as is I hope you go back to pre update :(
Response back to developer: I always did watch ads or have bought chef hats on occasion too. But the new update doesn’t give me an ad option after paying coins to upgrade kitchen/food items. It only shows using 100+ chef hats for each item I try to upgrade or waiting almost 3 hours. Before after you paid the coins you would get your item automatically.Show lesssweetrayofsunshine
Developer Response
Hi there! Thanks for your feedback regarding the difficulty in the game. Instead of buying Chef Hats, you can always watch video ads to gain boosts of time and customers, replay levels, redeem scratch tickets and more! We hope you continue to enjoy cooking with your Virtual Families!Love game lost money :(
I love this game. I play this game nearly everyday. A bit ago I was on the screen where it pauses and has a little time bar and is trying to get you to pay to remove ads and it said “100 bonus hats” and the boy that says “ any purchase will remove ads between levels forever” I got tired of that screen and paid the $1.99 (or so I thought) because I thought about it for awhile and then I just went ahead and did it but the thing is I continued to get ads between levels and every time that screen comes up now I feel betrayed. I can’t seem to find how I can see if I actually did purchase it but I am about 99% positive I paid. I love this game still though it is just the fact that they broke my heart.Show lessThe real Karen's review
Developer Response
Hi there! We're sorry to hear about your experience with the game on your device. Please contact our Customer Support Team by tapping the 'gear' icon and then 'Contact Support' or email support@gogiigames.com and provide them with details about your issue - they'll be happy to discuss this with you!I enjoy this game very much..
Until recently.. Is anyone else having issues in the Tik Tok desserts segment?? My cake oven says it’s fully upgraded and that it opens up on level 81 and I’m on level 91 now.. I can’t update my oven, therefore I’m stuck with making my cakes one by one which is preventing me from completing many levels to proceed pass level 91.. I did contact support but I still haven’t gotten the issue resolved.. They gave me 50 hats to compensate, but that doesn’t help me at all.. The oven option needs to be opened up so I can upgrade it.. I’m hoping I’m not the only one with this issue because I would really like for it to be fixed so I can continue playing.. It’s been almost a week now so I’m being patient.. Can this matter be resolved soon please?!?Show lessBajeSage
Developer Response
Hi there! We're sorry to hear about your experience with the game on your device. Please contact our Customer Support Team by tapping the 'gear' icon and then 'Contact Support' or email support@gogiigames.com and provide them with details about your issue - they'll be happy to discuss this with you!