Leave a Review BookingKoala For Providers
Could Be Better
Needs a Revamp, but gets the job done.Angi’s Fan
Almost no customer support
I have been trying to solve a problem with declined notifications not being sent to the customer.
It has taken 5 days of back and forths with customer service, and we are no closer to solving the problem.
Imagine trying to troubleshoot an issue but every response from them takes 12-24 hours. It becomes effectively impossible unless it’s a very simple issue.
BK has no form of customer support other than emails, and their reps don’t carefully read your responses, causing you to repeat yourself and start the clock over, waiting another 12-24 hours for them to get back to you.
I wish someone higher up at Booking Koala would reach out to me so we can finally solve this simple issue.Show lessDuagsnfkjd
User friendly!
I do enjoy using the provider app. Business would be much easier with an admin app to help change bookings on the go or include add-one while inside a clients home.BeccaPow9
Very Well Developed app
This app helped our cleaners a lotMouzoul med
Must Read!!
Making this software is definitely a big game changer for my cleaning business, & of course other service businesses. I am honestly lost for words. Im so happy someone was intelligent enough to come up with this software. I’ve searched all over for a software that includes self appointment scheduling for clients & being able to choose a service with options & add on modifier selections. It even has location attached to it. I almost gave up on a popular service app today because they didn’t offer the important option & modifier form features i needed within my business until a cleaning business on YouTube mention they were using this. I’m so happy!!! My stress anxiety literally has been relieved after almost giving up. I’m in tears! From business owner to business owner, thank you so muchShow lessJayda Collins
It doesn't work to run your business
Application does not work for administrator, we need to access the site to manage our business.H04t18i24
Big Fan
Huge Fan of the app and excited to see where this takes my company.jjerge1
Can’t work with this app
Was supposed to start a job using this app but now the app just loads forever and never opens. I checked it yesterday and was fine but they day I’m supposed to start a job, it doesn’t open at all.Kaze103
Good app
The app is good and works well. I don’t understand why they have an app for providers but not for admin. Doesn’t really make much senseBrianP25
Great
So far I like it. I don’t know if there is an app for admin but if not I would love that when I’m on the go and not near my computer I will need quick access to see what’s going on in my business until I hire someone to run things for me without me being 100% in the business.JaniceCW
