CANCEL MY SUBSCRIPTION
Horrible
Response from developer
Dear Valued Customer! It is sad to hear that you think so. We want to make things right. If you are experiencing technical issues, please contact our Customer Support Team who is standing by and ready to assist you! Please drop us a line at the help@keiki.app email address. Once received, we will do our best to investigate your case. We are looking forward to hearing forward to hearing back from you! Have a nice day!
A scam, App Won’t Work on My daughter iPad
Response from developer
Dear Valued Customer! Thanks for reaching out! We are sorry to hear about your experience. We we would like to draw your attention that all charges are applied with the customer's permission. The automatic charge can be done only if you have an active subscription. Give us a chance to take a closer look into your situation. Contact us at the support@keiki.app email address. We are always standing by and ready to help you. Have a lovely day!
Being charged
Response from developer
Dear Valued Customer! We are sorry to hear about your experience. We want to pay your attention that all charges are applied with the customer's permission. The automatic charge can be done only if you have an active subscription. Give us a chance to take a closer look into your situation. Please contact us at the support@keiki.app email address. We are always standing by and ready to help you. Looking forward to hearing back from you! Have a lovely day!
The Cheating App
Be aware everyone!
Response from developer
Dear Valued Customer! Thanks for reaching out! We are sorry to hear about your experience. We want to pay your attention that all charges are applied with the customer's permission. However, we want to take a closer look into your situation. Please contact us at the support@keiki.app email address. We are always standing by and ready to help you. We can't wait to hear from you soon so we can show you how valued you truly are!
Scam
Response from developer
Dear Valued Customer! Thank you for leaving a comment for us! We are truly sorry to hear that you have such an opinion about our product! We want to make things right and inform you that chargers can be applied only after the customer's confirmation. If you have any future questions, please do not hesitate to contact our support team at the support@keiki.app email address! We will be glad to investigate your case and provide an accurate resolution. Looking forward to hearing from you!
Scam. Do not purchase
DO NOT BUY THIS APP. and yes, I have contacted KEIKI support and no one has gotten back to me!
Response from developer
Dear Valued Customer! Thank you for your message! We regret to hear of these incidents and the reported poor level of support you received. Please be informed that only our support team is responsible for dealing with customer inquiries and providing solutions so please email at the support@keiki.app and one of our specialists will contact you promptly! Our customer support agents remain at your disposal for any further assistance. Wishing you a lovely day!
How do I sign in to my account
Response from developer
Dear Valued Customer! We sincerely apologize for the inconvenience you've encountered with our app, and we understand your frustration. It's disheartening to hear that you're facing challenges with the login process, and we want to address this issue promptly. To assist you further and ensure a seamless experience, we kindly ask you to contact our support team at support@keiki.app. Please provide details about your account and the specific difficulties you're facing so that we can investigate and resolve the issue for you. Your feedback is invaluable, and we appreciate your patience as we work to enhance your experience with Keiki. Thank you for bringing this matter to our attention, and we look forward to assisting you promptly.
Keiki scam, do not buy this game please! You can not delete!
Response from developer
Dear Valued Customer! Thank you for taking the time to provide feedback about your recent experience with our platform. We appreciate your input, and we take all customer feedback seriously. We would like to clarify the situation and address your concerns. To resolve this matter and address your concerns, please reach out to our support team at support@keiki.app. They will assist you in investigating the charges and provide guidance on resolving the situation. We appreciate your patience and cooperation!
Subscription
Response from developer
Dear Valued Customer! Thank you for letting us know about this situation. We regret to hear of this issue and wish to resolve this as soon as possible. We are really sorry to hear that you have decided to leave us. Please get in touch with us at the support@keiki.app email address so we can help you with subscription management. Hope to hear from you soon!
