Keiki Workd App
Response from developer
Dear Valued Customer! Thank you for being our customer and leaving a review about the Keiki World app. We are so sorry that you've had this experience with our app. Our team would like to investigate this for you. Would you mind contacting us at support@keiki.app so we can take a closer look? Thank you for your patience as we work to bring you an even greater Keiki user experience.
Won’t restore purchase
Response from developer
Dear Valued Customer! Thank you for sharing your feedback. We understand the concern over this and regret to hear of this incident. Please give us a chance to look into this further and provide you with an appropriate solution. Kindly ask you to contact our Customer Support Team at the support@your-smart-kid.com email address. We are standing by and ready to assist you! We will look forward to hearing from you. Cheers!
Hdhfhytyyf
Response from developer
Dear Valued Customer! Thank you for the 5-star review. We appreciate that you enjoy using our application. Thank you for choosing our application for helping you with caring for your plants. We wish you all the best from the bottoms of our hearts!
Enjoyable but fully operational
I have reloaded the app endlessly to no avail.
Questioning if this was a good investment.
Response from developer
Dear Valued Customer! Thank you for leaving us a review. We understand this is an inconvenience and apologize for this matter. Could you please contact our Support team at the support@keiki.app email address so that we can provide a detailed guideline on how to handle this matter? Thank you in advance. We can't wait to hear from you soon so we can show you how valued you truly are!
Says purchased but I did not consent to buy anything
Response from developer
Dear Valued Customer! Thank you for reaching out and apologies for the inconvenience. We want to sincerely apologize for the unpleasant experience you had with our product. Please, email us at the support@keiki.app email address. Once received, we will diligently look into this matter with the purpose of providing an accurate solution. We look forward to hearing from you. Best wishes, Keiki team
Scammer beware
UPDATE: two days after this post was made (& I’ve been unsubscribed) they made even MORE attempts to steal more money. This is happening everything 3-5 days. I’m filing charges with my bank NOW! Nvm, the response from the creators. It’s all robots copying and pasting. No real solutions here. DO NOT PURCHASE THIS APP 12/1
Response from developer
Hello! Thank you for the review. We are sorry for your negative experience with our app. We do our best to provide our users with all the necessary information and to make it as clear and understandable as possible. Subscriptions renew automatically unless you unsubscribe. We would be grateful if you send us your detailed feedback at support@keiki.app It would help us to provide a better experience to our little users and their parents. Best regards, Keiki Team
False advertisement
Response from developer
Hello! Thank you for the review! Our goal is to create unique educational content for kids. The best early learning experts are working on the exclusive content for Keiki so your kids could play and learn with fun. We would like to add more free content in the future and we do our best to make Keiki available for as many users as possible. That's why there are different subscription plans inside the app so every user can find one which is the most comfortable for him. Also, we provide Free trial period and Limited version access which is totally free for our users. Best regards, Keiki team
Not working
But It is frozen.
Response from developer
Hello! We are sorry for your negative experience with our app. First of all, please, try all the following steps: - to turn off your WiFi \ Internet connection and then turn it on again; - just unplug the WIFI router, and then, you plug it back in again; - force your game to close; - try to use a different WiFi spot to check if everything is fine with yours If these don't resolve your issue, please message us at support@keiki.app so we can get additional information.
Love this
Response from developer
Hello! Thank you for taking time to leave us feedback! 💗 We are really glad your kid is enjoying playing and learning with Keiki! We will continue improving our app to make it even more interesting and useful! Best regards, Keiki Team
Downloads
Response from developer
Hello, We are sorry for your negative experience with our app. Please, try all the following steps: - to turn off your WiFi \ Internet connection and then turn it on again; - just unplug the WIFI router, and then, you plug it back in again; - force your game to close; - try to use a different WiFi spot to check if everything is fine with yours If these don't resolve your issue, please message us at support@keiki.app so we can get additional information. Regards, Keiki Team
