Leave a Review Drag n Merge
Purchased no ads, but getting ads
This app goes against trading standards as I am not getting what I have paid for.
I paid for no ads some time ago - and for a while all was ok. But now being bombarded with ads. Even if I had not paid for no ads, there are WAY TOO MANY ADS for anyone to cope with. What you will see is that many players will simply delete the app due to the number of ads. I have been in touch with the developers many times and still there are ads on my game.
They have now even taken off the ability for me to contact them via the game - I assume that is because I keep contacting them about this issue. I am going to report them to the relevant authorities.Show lessBanksiebabe
Developer Response
Dear player, we are really sorry for the bad experience. The purchase of "No Ads" is to remove pop-up ads and banner ads (at the bottom of the game page). The rewarding video for "revive" should be not included in the "No Ads" function. Due to some technical changes, you are now seeing rewarding videos for reviving. We sincerely apologize for the misleading. Please email us at help@metajoy.io for a further solution. You can easily find it in setting page. Thanks for your cooperationFraudulent change
As so, many others have written recently, I too paid for ad free on this game. And it worked until the last update about four weeks ago Now when you lose a life, you have to sit through LONG commercials before you can get back to the game. you cannot X out of the commercials. It seems like they run for about two minutes. If you have the sound turned off on your game, it doesn’t matte, the commercials play with sound. Per replies to other players, the developer is saying that the ad free should only apply to the ads at the bottom of the game. So during the last update, they changed it and these long commercials play every time you lose a life. If that’s how they want it to be going forward for new customers, then they should make that very clear before anyone else signs up. But for those of us who already paid it for ad free, it is not right to change it. Hopefully the developer will see the error of their way and correct this with the next update ASAP.Show lesskitkatkatie21093
Rip off
I paid for the ad free version but still get adsLucky77321
Developer Response
Hi there, We have adjusted the logic of revive videos, and we apologize for the inconvenience caused by the ads issue. Can you please email us at help@metajoy.io for further help? Here's the way: If you fail a level, an email icon will appear. Please do not delete any important information and contact us through that icon by sending an email. We appreciate your cooperation.