Broken pile of garbage
Unable to add Prowler 930W because the app keeps crashing.
Here’s how it goes:
* Add a device
* Select Prowler 930W
* App spends about 15s looking for a nearby device and finds nothing
* The app then pulls up the camera to get you to scan a QR code. The only QR code I can find is inside the lid of the robot - which turns out to just be an App Store link to this app.
* I then tap on the button saying “Scan for nearby devices”
* App immediately crashes.
I should note that this is a loaner robot because the wifi enabled robot was dead on arrival.
So I have spent many thousands of dollars for pool cleaning robot with an app that doesn’t work.
Awesome job guys.
Here’s how it goes:
* Add a device
* Select Prowler 930W
* App spends about 15s looking for a nearby device and finds nothing
* The app then pulls up the camera to get you to scan a QR code. The only QR code I can find is inside the lid of the robot - which turns out to just be an App Store link to this app.
* I then tap on the button saying “Scan for nearby devices”
* App immediately crashes.
I should note that this is a loaner robot because the wifi enabled robot was dead on arrival.
So I have spent many thousands of dollars for pool cleaning robot with an app that doesn’t work.
Awesome job guys.
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Response from developer
Hi, we apologize for any inconvenience our app may have caused. To help us address the issues you're experiencing, please send a copy of your review along with your username to HomeAppSupport@pentair.com. This will allow our team to investigate the matter thoroughly and respond to you promptly.
