Leave a Review RainSoft® REMIND
VERY DISAPPOINTED in the App
I am reading all of the reviews and have the SAME problem. My app worked 3 weeks then QUIT. It would tell me that in Step 3 where you send the info that it was SUCCESSFUL then promptly show NOT READY over and over again. I’ve waited the 1 hour requirement, I’ve waited more than an hour, days etc …
SAD that something that has such critical data available about your WATER system ISN’T displayed …Show lessTomas P
Cannot get RainSoft unit to connect to the internet
I have tried with two separate accounts to connect my RainSoft EC5 to my internet with no avail. The app just says. Pending registration for three days now. I can’t delete my account to set up a new one and there is no way to try to connect my system without creating another account. This app is not worth downloading. Just go look at your unit to see what it is doing. I am pretty tech savvy and never had problems like this with setting something up.Show lessCsle123!!
Be sure to use 2.4 GHz network when setting up
The app will autofill whichever SSID your phone is on when you initiate the setup process. However, for it to actually work, you need to use a 2.4 GHz network capable SSID if you have separate SSID’s for 5.0 and 2.4 GHz networks. I had to delete the initial account I created that never completed the registration process with my 5.0 GHz SSID and create a new account with a different email to then use my 2.4 GHz only SSID to successfully connect the device using the new account.Show lessJFR0317