Great app, works well with Apple Watch, but….
You can work out where new features on a course are, but some of the courses are 3 years out of date so could do with an update please.
Response from developer
Hello, thank you for contacting us! Regarding your database request, please raise a ticket for our Customer Care team via the contact form inside the app (Settings > Contact Support > Adding/Modifying a golf course). Usually we are able to update the database within 14 days after answering your ticket. Thank you!
Course information incorrect
Response from developer
Hello! Thank you for contacting us. To contact us, you can use the contact form inside the app > settings > Contact Support. Here, you will find the category "Adding/Modifying a golf course". You need to complete all mandatory field to be able to send your request. Also, you can also find this contact form on our website https://www.tagheuer.com/us/en/contact/ and select Customer Service > TAG Heuer Connected Watch > Golf to make your request. Usually, we manage database requests within 14 days. Please confirm you were able to contact us, we are here to help. Thank you!
Nice when my course has been updated
The only problem is is my local course in which I am a member, changed its configuration about eight months ago and this app has not updated so I am unable to use the app which is frustrating.
Considering I paid for the full year subscription.
I would appreciate an update of cricket St Thomas golf club, as soon as possible.
Thanks
Response from developer
Hello, thank you for sharing your comment. Please note that we will take care of this update request. If you have any other inquiries, please contact us via the TAG Heuer Golf application in Settings > Contact Support > Adding/ modifying a golf course, we will get back to you shortly to update the courses you need. Thank you! Best regards.
Does not work with Apple Ultra
Response from developer
We are sorry to hear about your recent experience, please contact us via the TAG Heuer Golf application in Settings > Contact Support, we will then take care of your request and get back to you shortly. Best regards.
Hole tracking is hopelessly broken
Guys, if the user goes to the trouble to FIX the hole, maybe you should figure that's right.
Also... I would like a "no score" option. Seriously, I will never... NEVER use your app for scoring. I only want yardages. Not club recommendations, just yardages. Not shot tracking... just yardages. (Although the Tee shot tracking is great and works well!)
Response from developer
We are sorry to hear about your recent experience and thank you for your feedbacks, please contact us via the TAG Heuer Golf application in Settings > Contact Support, we will then take care of your request and get back to you shortly. Best regards.
Good
Suggestions -
1. on the post round shot-map - why can't you show the shot distances along with the white line?
No idea how to check how long my shots actually were unless I'm missing something!?!
2. The auto shot tracking is weird as you enter the club used for first shot after your 2nd shot so it feels like you're a shot "behind" each time. Once a shot is detected why not allow to enter club as you're walking to your ball?
3. The yardages take a little longer to update than my friends Garmin and often require me to lower wrist and "raise-to-wake" to get it to update - even with "always-on display" set to ON.
Response from developer
Hello, we are glad you are enjoying TAG Heuer Golf and thank you for all your feedbacks! Everything has been transferred to our Product team in order to improve our app in the future. Regarding how to check how long your shots were, you have 2 different ways: 1. you need to open your saved round and click on "Long Game" in the section "Club Distance" ; 2. in your saved round, you need to open the Map in "Scorecard & Map", then on each hole you have a little white line above the TAG HEUER logo that you can swipe up and you will see the distance of each shot recorded. If you have any other question, do not hesitate to contact our Customer Service! See you soon!
Worked flawless now I am in hell
Sad really as I have had the subscription for 3 years now.
Response from developer
We are sorry to hear about your recent experience, please contact us via the TAG Heuer Golf application in Settings > Contact Support, we will then take care of your request and get back to you shortly. Best regards.
App no longer stays active on my Apple Watch
Recently, though, the app does not stay active on my Apple Watch . Causing me to have to re-enter my passcode during my golf rounds. This is of course time-consuming. Has something changed? I have not made any changes to my Watch settings that would bring up the passcode repeatedly. Pls advise. Thank you.
Response from developer
Dear User, we are glad you are enjoying TAG Heuer Golf and thank you for your feedback ! Please contact us via the TAG Heuer Golf application in Settings > Contact Support, we will then take care of your request and get back to you shortly. Best regards.
Course updates
Response from developer
Hello, thank you for your feedbacks. If you encounter courses not updated, please contact us via the TAG Heuer Golf application in Settings > Contact Support > Adding/ modifying a golf course, we will get back to you shortly to update the courses you need. Thank you! Best regards.
A hidden gem!
Response from developer
Thank you for sharing your enthusiasm with us! See you soon.