TAG Heuer Golf User Reviews

Top reviews

Great app, works well with Apple Watch, but….

A great app that works well with the Apple Watch, so you don’t need to buy another watch, but the courses are not always up to date, so be aware.
You can work out where new features on a course are, but some of the courses are 3 years out of date so could do with an update please.

Response from developer

Hello, thank you for contacting us! Regarding your database request, please raise a ticket for our Customer Care team via the contact form inside the app (Settings > Contact Support > Adding/Modifying a golf course). Usually we are able to update the database within 14 days after answering your ticket. Thank you!

Course information incorrect

The app is excellent and better than the other golf apps I have tried with intuitive navigation and an perfect integration with the Apple Watch. The major drawback is that it is impossible to contact customer services to get the course information updated for my home course. I have tried to use the links in the app but this just returns an error message. This means that scoring data and handicap data is completely useless. If it was possible to get the course information updated then it would warrant 5 stars.
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Response from developer

Hello! Thank you for contacting us. To contact us, you can use the contact form inside the app > settings > Contact Support. Here, you will find the category "Adding/Modifying a golf course". You need to complete all mandatory field to be able to send your request. Also, you can also find this contact form on our website https://www.tagheuer.com/us/en/contact/ and select Customer Service > TAG Heuer Connected Watch > Golf to make your request. Usually, we manage database requests within 14 days. Please confirm you were able to contact us, we are here to help. Thank you!

Nice when my course has been updated

I’ve enjoyed using the app on my ultra, A clear display even in full sunlight it has some fiddly bits with regarding what club you’ve used, sometimes it will ask what club was used you can select and confirm, but sometimes it will keep on asking. I don’t know why.
The only problem is is my local course in which I am a member, changed its configuration about eight months ago and this app has not updated so I am unable to use the app which is frustrating.
Considering I paid for the full year subscription.
I would appreciate an update of cricket St Thomas golf club, as soon as possible.
Thanks
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Response from developer

Hello, thank you for sharing your comment. Please note that we will take care of this update request. If you have any other inquiries, please contact us via the TAG Heuer Golf application in Settings > Contact Support > Adding/ modifying a golf course, we will get back to you shortly to update the courses you need. Thank you! Best regards.

Does not work with Apple Ultra

Shot measurements take too long and therefore “Smart” setting does not work. No real time yardage available like Garmin. Would not recommend

Response from developer

We are sorry to hear about your recent experience, please contact us via the TAG Heuer Golf application in Settings > Contact Support, we will then take care of your request and get back to you shortly. Best regards.

Hole tracking is hopelessly broken

Sometimes my Apple Watch app just thinks I'm playing the same hole even when I've clearly moved off that hole. By several 100 yards. The worst part is when I manually correct it, as soon as the screen goes dark it switches back to the wrong hole again.

Guys, if the user goes to the trouble to FIX the hole, maybe you should figure that's right.

Also... I would like a "no score" option. Seriously, I will never... NEVER use your app for scoring. I only want yardages. Not club recommendations, just yardages. Not shot tracking... just yardages. (Although the Tee shot tracking is great and works well!)
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Response from developer

We are sorry to hear about your recent experience and thank you for your feedbacks, please contact us via the TAG Heuer Golf application in Settings > Contact Support, we will then take care of your request and get back to you shortly. Best regards.

Good

Good app. Quite user friendly.
Suggestions -
1. on the post round shot-map - why can't you show the shot distances along with the white line?
No idea how to check how long my shots actually were unless I'm missing something!?!
2. The auto shot tracking is weird as you enter the club used for first shot after your 2nd shot so it feels like you're a shot "behind" each time. Once a shot is detected why not allow to enter club as you're walking to your ball?
3. The yardages take a little longer to update than my friends Garmin and often require me to lower wrist and "raise-to-wake" to get it to update - even with "always-on display" set to ON.
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Response from developer

Hello, we are glad you are enjoying TAG Heuer Golf and thank you for all your feedbacks! Everything has been transferred to our Product team in order to improve our app in the future.  Regarding how to check how long your shots were, you have 2 different ways:  1. you need to open your saved round and click on "Long Game" in the section "Club Distance" ;  2. in your saved round, you need to open the Map in "Scorecard & Map", then on each hole you have a little white line above the TAG HEUER logo that you can swipe up and you will see the distance of each shot recorded.  If you have any other question, do not hesitate to contact our Customer Service! See you soon!

Worked flawless now I am in hell

Seems the app will not shut down. Tried everything reboot remove replace basically I am in constant battery drain.
Sad really as I have had the subscription for 3 years now.

Response from developer

We are sorry to hear about your recent experience, please contact us via the TAG Heuer Golf application in Settings > Contact Support, we will then take care of your request and get back to you shortly. Best regards.

App no longer stays active on my Apple Watch

First off: I’ve been using this app for 2-3 years and love it!

Recently, though, the app does not stay active on my Apple Watch . Causing me to have to re-enter my passcode during my golf rounds. This is of course time-consuming. Has something changed? I have not made any changes to my Watch settings that would bring up the passcode repeatedly. Pls advise. Thank you.
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Response from developer

Dear User, we are glad you are enjoying TAG Heuer Golf and thank you for your feedback ! Please contact us via the TAG Heuer Golf application in Settings > Contact Support, we will then take care of your request and get back to you shortly. Best regards.

Course updates

Great app I just wish that courses were updated. My local has at least 5 holes where the 3D mapping and distances are way out but on the 2D maps the tees and greens are in the right places

Response from developer

Hello, thank you for your feedbacks. If you encounter courses not updated, please contact us via the TAG Heuer Golf application in Settings > Contact Support > Adding/ modifying a golf course, we will get back to you shortly to update the courses you need. Thank you! Best regards.

A hidden gem!

Two members of my family started using gps watches. Fine. I have an Apple Watch, there must be something out there. I tried several different golf apps. Many were clunky, slow, or just too expensive. This one though—it worked well. So much so that I got the annual subscription, even though I can’t golf every week during the winter. So far, I’ve had no trouble finding courses in Arizona, Harbor Springs MI, Indiana, and South Carolina. I liked the first layout—it was cleaner. The recent update took an adjustment but I figured it out. I don’t use club suggestions as they are built for men. But, I like the new driver distance tracking. (You hit, it tracks as you walk to the ball.) In preparation for this spring and summer…I bought an Apple Watch with a 45mm screen. This app was fine on 40mm watch 6, but my eyes will appreciate more landscape. Let’s just say the price (if you already have an Apple Watch) is right, no need to buy another gadget, and the app works well. It does drain battery life tho. You have to go out fully charged.
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Response from developer

 Thank you for sharing your enthusiasm with us! See you soon.

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