TAG Heuer Golf User Reviews

LVMH Swiss Manufactures SA

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Issue Since Last Update

To start, the reply here will be to reach out to customer service. I’ve done that, and there are no replies. Maybe the worst customer service ever. I paid $2,800 for a watch that now will not sync to the Tag golf app. It used to run just fine. Now every time I try to sync the round in my watch to the app, the round on the Tag Connected golf watch just crashes. Today I played 17 holes then opened the app to let it sync, and it only synced 6 holes, then crashed. Entire round lost. Before at any point if I open the app on my phone, it would simply sync with the last hole completed and go from there. Now, crash. Before it crashes it tries to download the course data over and over. I have the most current iOS. The tag golf app on the watch is most recent, as well as on the phone. I’ve restarted. If I could I get my money back tomorrow on this. It’s absolutely terrible.

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KevinS3323

3 years ago

Response from developer

Hello Kevin, thank you for sharing your comment. Please contact us directly from the app if you need further help, we will take care of your request and come back to you shortly. See you soon !

Incredible app, but one small change please

I love this app. It’s incredible with and without Apple Watch. The only thing I would like to see changed is an easier way to end rounds from the score card, and being able to mark gir, weather that be on point, left, right, short or long. Thanks

BenHedberg

3 years ago

Response from developer

Hello, we are glad you are enjoying TAG Heuer Golf and thank you for your feedback ! We will see if we can add these in a future release, keep your app updated to see new features ! See you soon !

Worst Golf App for Apple Watch

This app works great on the IPhone 12 but not with an Apple Watch. While the app works on the watch it usually doesn’t recognize that I am paying for the premium version, what it says most times out golfing it that to get distances get the premium version. When it does work on the Apple Watch it works very well but those times are few and far between. I did try to use the app support link but it seems to focused in their own watch not the Apple Watch. Summary inconsistent product and customer service is a joke

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Allbadnicknames

3 years ago

Terrible

This used to be a fantastic golf app when it was fun golf, but since the switch over to TAG it has fell apart. App crashes constantly and the yardages are incorrect. One of the last rounds I played had the middle of green yardage and back of green yardages as the same distance. And it was like that on every hole. My playing partner uses TAG as well and his was experiencing the same problem. On my round yesterday the app ended my round about 5 holes in and my scorecard was lost. On a precious round the app crashed somewhere on the front 9 and would crash every time I tried to reopen it, so I had to ask my playing partners for distances. I’ve used this app for years, but I just deleted it off my phone after yesterday’s debacle. TAG took a great app and messed it up for the worst. I’ll be looking elsewhere for a better app

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Bmgoodwrench

4 years ago

Response from developer

Hello, we are sorry to hear about your recent experience, please contact us via the TAG Heuer Golf application in Settings > Contact Support, we will then take care of your request and get back to you shortly. Please confirm the golf courses concerned because we will review our database and update it if needed! Thank you and hope hearing from you soon. Best regards.

Great with Apple Watch

My favourite Apple Watch golf app. Did not rate 5 stars as some courses I play not supported (other similar apps do).

marrlin

4 years ago

Response from developer

Hello, we are glad you are enjoying TAG Heuer Golf and thank you for your feedback ! Please ask for the addition of your golf course via the app settings > Contact Support > Adding / Modifying a golf course. Thank you and see you soon !

Course updates/GPS problems

I have a Tag Connected (non golf edition) I recently purchased in November. After asking to update and add my local course, they were very quick to do so which I appreciate very much. However, the course 2-d map doesn’t update on my watch or phone. (On my watch it says the course can’t be displayed), I can’t get any GPS, there is no distance information on any shots, the “map” on the phone app isn’t even close to the right course. Basically the only thing I could do was plug in my scores and putts on both the phone and my watch. The handicaps/hole were incorrect but the par/hole were. Please help, would be happy to change my rating if I could get some assistance but it’s hard to get through to anyone in a timely manner.

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tyler.g.9

4 years ago

Response from developer

Hello, thank you for contacting us. If you have not already contacted us, please take contact with our Customer Care team, via the TAG Heuer Golf application in Settings > Contact Support, we will get back to you shortly if there is an update to make on your courses. Best regards. Thank you and talk to you soon.

Unusable

I had and enjoyed Fun Golf for years. It had everything I wanted and nothing I didn’t. The Tag app tries, but comes up short.
First off, when I get to a hole, my map is blank (white) with the “thinking circle”. I don’t have time for it to load before I must tee off. Other hole maps show up, just not the current hole I am on.
FunGolf used to show a map of courses. Very useful when you wan to see where they are in relation to your current position.
The hole map options were better as well with FunGolf.
Tag may not want to make this fixes, which is fine. Please just tell me what other golf app has the functionality that FunGolf had.

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Sac disappointed

4 years ago

Works great with my Apple Watch!

Just tried this app for the first time. Very accurate readings alongside my Garmin Approach watch. Much happier wearing one watch than two! And of course, preferring to wear my Apple Watch!

QUESTION: (While I’ve been waiting for your answer, I was charged $6.99 for the monthly subscription.). I’m sure I want this so I’d like to convert my monthly subscription to annual ASAP. There are two choices: “Tag Heuer Upgrade to annual” and “Tag Heuer Premium annual?” Is there a difference? Is the “upgrade to annual” only available to existing monthly subscribers - so is that the one I should choose?

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MamaBearCourt

4 years ago

Lacking some accuracy

Having recently invested in an Apple Watch and having enjoyed my Tag watch for a number of years, I decided to download the Tag golf app.
I have found it relatively straight forward to use but was briefly confused on the course (Pleasington) today by the suggested distances . Upon revisiting the issue this evening, I note that the 5th and 11th holes have been transposed! Additionally, some minor alterations have been made to the course over recent years and haven’t been reflected in the app. Perhaps you could add the course to your list of those requiring attention on your next run of updates?
Many thanks.

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Botchit and Scarper

4 years ago

Response from developer

Hello Botchit and Scarper, thank you for the rating ! The Pleasington Golf Club will be updated in the next couple of days. Please contact us via the TAG Heuer Golf application in Settings > Contact Support for addition or modification on golf courses. Thanks !

Not working

App will not work on watch. Connectivity between the watch and iPhone is terrible. Need assistance from TAG!

Neil Twaish

4 years ago

Response from developer

Dear Neil, please contact us via the TAG Heuer Golf application in Settings > Contact Support, we will then take care of your request and get back to you shortly. Best regards.