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Worst app I ever Downloaded
I downloaded this app because it had great reviews and I believed that once you download your photos it would be safe. About 2 years ago I lost my best friend and I saved all his photos and it was downloaded to this app thinking it would be safe. A week ago I went to upload some photos to the app, it was my daughters art work since she was 9 years old until now that she’s 14. I thought it would be a great way to save her art work. I was so torn and broken hearted when I got into this app this morning and realized that all my memory photos were deleted. How am I gonna tell my daughter that I lost all her photos. I trusted this app, it did not say anything about paying. I am so upset but most of all hurt. I will not download any more apps from any App Store anymore. I even emailed them and nothing . Poor customer service. Not a good day for me.Show lessHeavens-Angel75
Developer Response
Dear user, We apologize for any inconvenience caused. Although we’ve been working on resolutions, we still haven’t found a fix. We are very committed to fixing this for you in the next version. All of your lost photos will be back in your default album. Besides, we’d notice you that you should not delete the app. Photo Vault uses the internal storage of your device only. If our app is removed for any reason, all your data saved in the app will also be lost. We also have informed this in the app description. Thanks again for your patience while we work through this. We're confident we’ll find a resolution soon.Deleted Pictures
I had personal data of me and my significant other on this app and when I logged in one day it was gone. Everything was deleted and I did not delete it myself. I did not have premium so I thought I may be in the recently deleted folder but when I opened it none of my data was there. My videos are all gone and I have no way of knowing where they are. I don’t want the photos back but I wanna be assured that my information isn’t released. The app does not help at all and support is hard to reach. Would definitely not recommend this appShow lessNastyNas410
Export limit and small review
I hear a lot of people talking about the export limit being low. I hear you it’s annoying but it’s manageable if you screen record the video/image again and crop it in editing. It loses some of its quality but you still have the video. Along with that sometimes the passcode bugs out and the app does to. The finale thing I see that is a problem is no zoom but it’s a small gripe. Other then that the app works well and I have no other problems with it. It does it’s job and for a free app it’s decent. If the limit is changed and other bugs are fixed I will updated my review and rating accordingly.Show lessdropraintopdrop
is it private?
i am writing about privacy issues. i realized my child has downloaded this app and has private photos and videos. are theses videos only accessible for him? who else can see theses videos?anne4571
It’s ok
It allows you to save your photos in a place nobody would ever look, however, it appears in my suggestions when I swipe left on the home screen and somebody immediately knows what it is. I understand you can’t change how an apple phone works but if it actually looked like a calculator when opened this would be a problem. There are also multiple bugs like not being able to export photos, the fake password often doesn’t work and when you enter it you see all your personal photos that shouldn’t be there, crashes when moving or importing photos, and etc. you also can’t zoom in or have any control over the picture your looking at. It does work as a personal photo vault iq just wish that it was slightly better quality. I have also heard that a majority of the premium features don’t work correctly. Hope for an update to fix the bugs but otherwise a decent photo vault. And lastly if you decide your going to delete your photos after importing, save them in your my eyes only and take that risk, because otherwise you will only be able to screenshot to get them out and have lower quality pictures and also have to edit out the screen around the picture to make it look normal.Show lessPugofwar05
Developer Response
Hi there, thank you so much for your feedback. We assure you that we have read your feedback carefully and will consider them in future updates. As for the app icon, you can change it in the app setting to make it not highlight on your phone. Besides, you can export your photos to your phone's library with the same quality as before you import. As for the bugs, we will fix the bug soon and our apologies for this experience. Please stay tuned for the new update. Again, thanks a lot for your valuable feedback.Works wonderfully
This app is actually really good for hiding photos, videos, contacts, you can even search the web on this and it won’t pop up on your regular search engine. All in all I would really recommend this app. And don’t worry about paying for anything you can this app perfectly without having to pay.
However
The things you do need to pay for are kinda like none important but for people with like more picky and like to search your phone, you can’t really hide the app that well since it’s not even the same icon as the calculator app. And they do make a app icon that looks just like the calculator and I believe “you can even use it as a calculator but you gotta pay for it which is kinda dumb.Show lessladypong42
Developer Response
Thank you so much for your valuable feedback. We always want to provide our users with the best app and service. However, to archive this target, we need time and a lot of feedback from users. We will consider your feedback in future updates. Thank you again.Feature rich, but buggy
The features for premium are what I wanted, so I bought a lifetime subscription. Unfortunately, the app frequently crashes when I move pictures from folder to folder and the picture I was moving is gone (not in the original folder, not in the new, not in the deleted folder). Fortunately I hadn’t deleted the original unprotected photo yet, but I have a hard time trusting an app that crashes and loses data.Show lesspkj90!
It’s pretty cool
This is actually really cool! I love how when you set your phone down it automatically changes to a app of your choice of out of music, messages, mail, and something else but it’s really neat because you can create a fake password and everything!! Its sickk. The only thing that I don’t like is that you have to buy premium to change the app icon and there’s only the default app picture so you can’t make it look less suspicious:(Show lessbxkillergamer
Just one thing...
This app is phenomenal, allowing me to keep the more personal pictures I have safe so people can’t simply take one look at my pictures and immediately know information about me. The only nitpick I have is the trash bin. I accidentally deleted a few of my photos and I thought I would be able to go retrieve them without problem. However, upon tapping the delete bin, I got the prompt asking me to join Premium. Do I have to have Premium just to get those pictures back or is there a simpler way? Aside from that, I really like it. Thank you for making an outstanding app!Show lessAutumn Rocha
Developer Response
Hi Autumn Rocha, thank you so much for your valuable feedback. You can start a free trial to change your app icon. We are happy to bring a free trial period before your first payment. Again, thank you for sharing your thoughts with us.BRO THEY ARE ARE STEALING ALL YOUR INFO
ok when opened setting and looked at there privately policy It say the collet information such as payment info , your address , your name , your phone number . And other infodylansburnett
Developer Response
Dear Dylansburnett, we are sorry that you have misunderstood our policies. To protect user privacy, we do not keep user photos in any kind of server. Therefore, any user information will never be stored. If you need more details, please contact us at support@maplelabs.co. We promise to help you clear up.
