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Honest Review From A Long Time User
I have owned this vpn for a little over a year and use it for better connection within school and other places for more things like movies and other things. I have tried both the normal and premium versions of this vpn. I will say that the 25$/month is very ridiculous and not worth it at all. Maybe 5$/month is more reasonable. Overall the VPN does the job most of the time just has struggles even with premium of time periods over a hour of it being on, it will lose connection rather quickly. I gave it 3 stars but it’s closer to 2.5 simply because it’s over priced for any type of good connection and even then still has many issues.Show less8286000
Developer Response
Thank you for taking out time to review us. The issue you mentioned about losing the connection should not have happened. Please try our latest update, it seems to have fix the issue. If this persist please get back to us at support@thevpnapp.com, explaining the exact behaviour of the issue so that we can assist you better with more information in hand.Hi devs
Im from iran and from last six months i used your vpn because of letting iranian users acces to pro unlimited time and because if that i am thank-full from you.
Now i cant connect like before,im wondering is the iranian access to the vpn is limited again?
Because we still need it.moossiiiii
Developer Response
Thank you for taking out time to review us. The app is still free and you can either close the app and try again or uninstall and install again.If you still faces an issue, you can get in touch via support at support@thevpnapp.com.Disappointing
I loved it when it worked. I had 2 accounts. One for my phone and my Mac. The Mac account started having problems first. I was paying and all of a sudden it says get new subscription. I tried refreshing store purchase. I even tried asking for help twice. I finally gave up on the Mac account.
Yesterday the same thing happened on my iphone account after several months of no problems. I can’t refresh purchase and my subscription was still active. I am paying money for something that quits working. I would have stayed if they took me seriously and help me fix my problem. I canceled my iphone subscription today.Show lesskkmxxmlpivuem
Developer Response
We are sorry for the inconvenience! Can you please share your mail id and transaction details at support@thevpnapp.com and we assure you a timely response to your all queries. We request you to write us in detail with the issue being faced by you so that we can address it with maximum information in hand. Hope this helps.