This app is perfect for me
George in Annandale Virginia
Customer service response
Casual Biker
Good until it forces you to pay
Unfortunately after completing my third ride, the app locked up on me and forced me to a subscription page. It refused to go to any other page so I was unable to export my ride data without paying money. There was no warning this would happen which is pretty scummy. I recommend you use other apps for this reason.
Personally really good
No support
Love the app while riding. Gives me all the info I need during my ride. HOWEVER, once you save your ride you’ll never be able to see your prior ride times again. Instead of giving you the minutes it will give you 0:00:0-0. I reached out to the developer and didn’t even get a response back. If they would fix that issue I’d give the app 5 stars. If you develop an app please make sure you can support it.
Response from developer
Heya, it looks like your email came in during a change of the guard of support and slipped through the cracks. Sorry about that! We've now got support up and running much more reliably, and have taken note of the issue you're describing. It's being prioritized with the development team as we speak and I expect to see an update with a fix soon. Update 2024-11-07 Thank you again for reporting this issue and for your patience as we worked to resolve it. We’ve identified the root cause and have implemented a fix in the latest update.
Cannot trust accuracy of Bike GPS
Response from developer
Hi Yazmataz48, can you confirm that you've allowed location tracking and that the "Precise Location" is set to allowed? You can check this in your Settings app. Precise Location tracking is needed for the app to give accurate and consistent speed readings. Speed is calculated using the onboard GPS sensor. Twice per second your global position is calculated in 3D space (altitude included), and speed is derived directly from this data. Note that accuracy will vary from moment to moment depending on your location and any obstacles obstructing the data stream from GPS satellites. Update 2024-11-13: To help combat this, we've added a check to make sure that Precise Location is enabled for GPS location tracking. This should prevent this issue from coming up so that BikeGPS tracking is as accurate as possible.
Nice App for tracking bike rides!
Why I gave only 4 stars…
1. Developer says to email him/ her with questions which I did but no answer. Looks like e-mails are going to a black hole.
2. The app focus on the bike speed giving it the center of the screen. I am not racing with anybody and I don’t care of the speed. However, app doesn’t allow me to switch the screen center information away from the speed like switch to the distanced cycled during the ride or amount of time spent on the ride.
3. I don’t want to upload my info on to Strava servers, then why it is keep on asking me to create a log in? It is irritating.
Otherwise it is a great uncomplicated app!!!!
Good but !!!
Here are some limitations.
However, if you want to know exactly where your maximum speed was reached, this app is not for you. Speeds are displayed on a separate screen from the map.
Also, for some strange reason, there's no ability to change the units used for altitude. When I decided from 1100 m to 950 m, the graph shows that I had descended from one kilometre to 1 km. Not very helpful.
, In the app, the developer says you can reach him on social media, namely, Facebook, but if you tap on the icon to do that, you just go to the Facebook homepage and there's no clue as to how to reach him or her.