Leave a Review Fintiba
I can’t log in
Everytime I open this app, there are some wrongs waiting for meDoesn’t work on iPhone
It just stops and remind you to update and actually nothing can be updatedDeveloper Response
Hello X-ray Zhang, Thank you for your feedback on the Fintiba app. We are sorry to hear that you had a bad experience with our app. We have fixed the issue that caused the app to stop and remind you to update. Please update the app to the latest version and enjoy our improved features and services. We hope that you will give the Fintiba app a second chance and reconsider the star rating you gave us. Your satisfaction is our priority and we value your opinion. If you have any ideas for new functions that you would like to see in the app, please send them to feedback@fintiba.com. We appreciate your input and support. Thank you for choosing Fintiba. Have a great day! 😊Terrible Services
I cancelled a block account over 5 weeks ago and funds have still not been reversed into my account. Whenever I call, I am told they will check and revert, and they only send a mail acknowledging receipt of my complaint and yet, nothing is done. Sutor Bank will not even engage me as they claim to not deal directly with blocked account holders…. I cannot understand this because the bank has acknowledged that I have funds with them so this makes me a client and as such, I should be able to make enquiries about my account with them. They have redirected me to deal with Fintiba.
The WORST services ever! I’d never recommend this to any student. You will only be frustrated.
P.S. I gave a one-star rating only because I could not post my review without it. The one star is not even deserved!Show lessDeveloper Response
Dear Fintiba_Sucks!, We apologize for any inconvenience you have experienced with your blocked account cancellation and the subsequent delay in the reversal of funds. We understand how important this matter is to you and we would like to help resolve it as soon as possible. We would appreciate it if you could provide us with more information about your account and the issue you are experiencing, such as your account details and any correspondence you have had with our customer support team. This will allow us to investigate the issue further and provide you with the appropriate guidance and support. Please kindly send us this information via email at feedback@fintiba.com, and we will do our best to assist you with the matter as quickly as possible. Thank you for bringing this to our attention. We value your feedback and are committed to improving our services for all users. Best regards, The Fintiba Team