Paid but No Token
I tried through this app to buy metre token by a transfer to your account at Wema Bank but got no token. This happened on 26th May 2023. I reported this to you and got promises it will be resolved quickly. Ten days after, no reversal and nothing from Interswitch. Disappointing
Response from developer
Hello, We're sorry to hear about this. Kindly send us an email to support@interswitchgroup.com to enable us look into this.
Issue
Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organizations on a timely and consistent basis.
This privacy policy will explain how our organization uses the personal data we collect from our customers and related partners when they use our website or subscribe to any of our products and services.
This privacy policy will explain how our organization uses the personal data we collect from our customers and related partners when they use our website or subscribe to any of our products and services.
Show less
Urgent!!
I did a transfer from my bank app to Quickteller i was debited but didn’t receive the money. I have been complaining for days now and i haven’t gotten any reversal. And also why did you guys locked my account, it’s just one problem to another.
Response from developer
Hello, We're sorry to hear about this. Kindly send us a mail support@interswitchgroup.com and we will look into this asap
Issues
Hello, pls I need urgent response to my complaint. I made a transfer to fund my e cash from Kuda bank, and paystack wema account number was generated for. The transfer went successfully, I was debited. And I haven’t receive the payment on my ecash quickteller wallet. I have tried to chat within the app and an agent replied and stop replying in middle of it. Please I was trying to save the money in my ecash wallet. I didn’t want to lose my money do something please!!!!!!!!!
Show less
Response from developer
Hello, We're sorry to hear about this. Kindly send us a mail support@interswitchgroup.com and we will look into this asap
Apple should remove this app
This app is taking peoples money without refunding. I made a transaction and was debited but the other party didn’t receive. Please how can I report this fraudulent activity to Apple. This app doesn’t have to exist in the App Store
Annoying
My app don’t save password anymore anytime I close it I have to login again this is annoying
Response from developer
Hello, This is a current update set for security reasons. Please bear with us.
Update and improve.
I’m really not impressed
Banks not complete
I don’t seem to see other banks like Kuda bank on the platform. Please look into this. Thanks.
Response from developer
Hello, Thank you for the feedback.
Poorest app ever
Worst service ever
Nice app
The app is really helpful
