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Doesn’t recognize scanner
When trying to scan a document using the app, I get a message to select a scanner and that the device does not have scanning capabilities. The scanner used to work well, MC3224dwe. Firmware and mobile app both updated to most recent.Developer Response
Thank you for your feedback. We are sorry that this has been your experience. Please try our latest release 3.5.29 or higher to see if this resolves your issue. If the scanner is still not available, please contact us at mobileappsfeedback@lexmark.com with details so that we can help. Thank youDoesn’t work 95% of the time.
Almost every time I try to print anything it fails to send the job to printer. The only thing this app is useful is for the printer status and to see how much ink is left. It would be nice otherwise because I like the custom pages option that I don’t have with apple air print.Developer Response
Thank you for your feedback. We are sorry that this has been your experience. When the job fails, what error do you see. Feel free to contact us at mobileappsfeedback@lexmark.com with details so that we can help. Thank you.Thanks for listening
Thanks for updating apps, now it’s working with iPhone