Leave a Review Home Decorators Collection
Frustrated
The blinds are great. They have worked well with no problems for years.The app is terrible and frustrating. It freezes up and you have to delete the app and reinstall it again in order to move forward to the calibration stage. If you get these blinds just pray you never have to take them down and put them up again. It will stress you out!!!Show lessHutsoel
Update?
When is there going to be in update? This app is in serious need of updating!happylove2355
So much potential, great price point…
The shade themselves are pretty good. Well worth the money spent. The App? Absolute garbage. We’ve had our shades over a year. Frequent loss of pairing, re-calibration and function. Why have there been ZERO updates to the app for over three years? Where is the “promised” (it is listed in their FAQ that Alexa/Google interface is projected for future development) interface? No update effort at ALL by the developer. That Home Depot still sells these shades and apparently has done nothing to assist their customers pressure the developer to correct the app is very bad business.Show lessmondo_rondo
Hardware works perfectly. No regrets. Software could be improved
From all the nightmares and hassles people have with automatic blinds, this solution is one of the best.
The price is the most affordable one. The platform that allows to use motorize or not, well design.
I made the mistake of not purchasing the remote control. I can not find one by it self.
The application does not allow connectivity though Home automation. But you can schedule them using the app. The app connect using Bluetooth only. You set your schedule and that’s it. It has been 3 years or so , and the blinds still open and closed. One of them gets out of sync in time (somehow the clock runs faster in that one ).
The app needs update. Possible to invent a hub for home automation.
But in general I am happy with the solution.Show lessArenalpvtorres
The app is horrible
Has this even been updated ever?ficuwbeid
App interface is garbage!
Like others have said the motor itself works well. It’s the app that’s garbage. It unpairs, will not repair. I deleted the app reinstalled-tried to get it all going again and the app tells me my Bluetooth is not connected(it is) and I cannot move on from that frustrating spot. Horrible app!!! Do not buy these motors unless you buy the remote.Show lessPDXLADY16
Most frustrating app
This app is the most frustrating app ever. It looks like the last update was 2 years ago, so it seems this company does not care at all. It could be so great, what a shame.Himbdfb
Unsupported app
The app has not been updated in over 2 years and there is no way to contact the dev. Clicking on Support directs you to the home page for all product at Home Depot.
To use, open app then wait for the blinds to finish connecting then they will work. The scheduling is not based on sunrise or sunset, just specific times of day.Show lessPeteyx
It works, not much else
Open app, select room where shades are then tap each shade to connect. Then you can set a very basic schedule. The schedule can’t use sunrise or sunset, just a specific time of day. If you click on the support link, it opens a Home Depot webpage showing product. No way to contact support.Worked at first - then added a second blind
The good: the actual motor and blind work great. There is plenty of torque in the motor to operate their largest size shade. Also the battery lasts over a year before needing a recharge.
The bad: the motor and shade are rather noisy. If you are imagining the quiet, subtle sound of the shade moving up and down, prepare for disappointment. You are paying ~ $100 so you are getting a lower grade smart home unit.
The ugly: the Bluetooth connectivity is garbage. Your phone will lose pairing with the blind periodically and will not easily re-pair to the blinds. So effectively you lose control to the blind from the smart phone app Bluetooth has been around for over two decades so there is no reason for the app + over-the-air connection to be so crappy.
Final words: I'm going to buy a remote next to see it it works better than the app. The hardware was built right. However, The app needs serious redevelopment before I could recommend this smart blind solution. Too bad: The Home Depot was so close!Show lessClutch_Putt
