IGNrando' User Reviews

Top reviews

Garbage

Just wasted one hour trying to get this to work - this should be awesome as plenty of folks want actual OS maps offline but alas no…the French just can’t do tech it seems …what a shame.

Response from developer

As the official IGN (French public operator for geographic information) mobile app dedicated to outdoors activities we offer IGN maps for France (+ OpenStreetMaps worldwide). We do not offer OS maps (Ordnance Survey) presently. As far as the features and how to make the most out of the app, please feel free to reach out and we will be happy to provide you with any information or assistance : ignrando@ubicarta.com

IGN problematic

I don’t want to be forced into writing a review.

Response from developer

We do not force anyone to write a review and rarely ask our users ! Please feel free to reach out to us in order to solve this misunderstanding. We care about your experience and opinion.

Mac version does not open

It does nto work on the mac . on the iphone it is excellent

Can’t create account

Fill in the boxes and press “Validez” (log in page doesn’t offer English version). One or more of the boxes is rejected. Refill it but now another box is rejected. Refill that box and a box is rejected, usually the first.

Giving up.

Response from developer

We're sorry you are not satisfied with your experience with IGNrando. Please reach out to us and we will make sure to help you through the problem (ignrando@ubicarta.com)

Cannot access online after paying for subscription

After paying for a one year subscription, I am not able to log onto the site because the app does not see that I connected to the internet. To make matters worse the contact icon does not work and I am unable to reach anyone to solve the problem. What a waste of $16.

Response from developer

We're really sorry to hear you haven't been able to use the app. Please contact our customer support team in order for us to assiste you and find a solution : ignrando@ubicarta.com

Keeps crashing!

Maps look good, soon as you click to select routes etc it just crashes and closed the app.
Tried reinstalling etc., just the same.
V poor, I’m used to the OS app in the UK, which is brilliant. Real shame.

Response from developer

Have you tried the app recently? We've made some major improvements in the last version. Please feel free to drop us an email in order for us to help you solve the problem you're facing: ignrando@ubicarta.com

Crashes

Wge

Response from developer

Have you tried the app recently? We've made some major improvements in the last version. Please feel free to drop us an email in order for us to help you solve the problem you're facing: ignrando@ubicarta.com

Génial

Il serait bien de proposer aussi un abonnement au mois sans engagement.

Impossible to create an account

Account created in the website (ver difficult as it is impossible to understand which account and area to address).then tried to use same user and password in the app. A non self explanatory error comes out. Pity as it seems to be a great app and I bought 4 paper maps. Will uninstall soon

Response from developer

Have you tried the app recently? We've made some major improvements in the last version. Please feel free to drop us an email in order for us to help you solve the problem you're facing: ignrando@ubicarta.com

Difficult to use

Lack of detail in “close ups”.

I try to discover moderate walking tours 20 km around (there are many) tap to see the results repeatedly. Nothing. Unless it improves, it is a waste of money.

Response from developer

Have you tried the app recently? We've made some major improvements in the last version. Please feel free to drop us an email in order for us to help you solve the problem you're facing: ignrando@ubicarta.com

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