Clipping
Response from developer
Thank you for sharing your thoughts. Currently, automatic background removal isn't a feature available in our app. However, you can easily crop the image before uploading it, a step many users find satisfactory. They appreciate the array of stunning professional backgrounds that Artmywall offers abundantly.
Only three free pics
Response from developer
Thank you for your feedback, we understand your perspective. Maintaining and improving the app requires resources, and offering subscription helps us sustainably support app development and provide ongoing value to our users. We're always exploring ways to balance the needs of our users with the financial realities of running a service. We are grateful for your feedback. If you have any additional thoughts or questions, please feel free to share them with us.
App said 3-day Free Trial
I downloaded this app on 2/25/23 and chose the year subscription because it said there was a 3-day Free trial. Once in the app I noticed there was no option to create a My folder, and the options available were minimal. When you uploaded an image of your art and entered the width, it covered the screen and wasn’t sized correctly. I canceled 10 minutes after what I thought was a “trial,” which is incorrect. My card showed a $42.79 charge. I emailed for feedback and the developer said there was a glitch for the free trial, which they corrected.
Response from developer
Hi, we answered to your email, please reply to it, we will totally refund you money. There was an issue with free trial indeed, it is fixed. We apologize and understand your frustration. And thank you for other feedback you provided in this review. Will be happy to reconnect with you in email
App said 3-day Free Trial - Scam⚠️
My card showed a $42.79 charge. If you offer a 3-day trial, then you charge after that time, and if the customer didn’t cancel, not beforehand. I emailed for feedback requesting a refund!!
Cost😠
Response from developer
Hi Annelily, we have free trial for Yearly subscription, you can cancel before you are charged. Hope you will try and after that will give a fair constructive review. So sad that you rushed to give a bad review even before trying the app
Where do I start??
2. Selected art should stay up and let me see it in any room I want without having to reselect it each time.
3. Why can I not see the entire room until I save it and then have to look in my photos. I am using my phone which might affect this but every other insitu app I’ve used on my phone does not do this . I want to see the entire room when choosing where to place art. This is a no brainer.
4. Please get rid of the hideous pumpkin in the small kitchen room
5. I can’t believe I have this app for a year, having said that your rooms themselves are really beautiful. You just need to fix these issues if you want serious artists to use this app. Issues 2 & 3 make using your app so time wasting.
Response from developer
For 3, just turn your phone to horizontal mode to see the entire room. For other points, we are working on some of them
Soooo difficult
Response from developer
Artmywall is super easy to use, what was difficult for you? Will appreciate more details. To cancel iOS app subscription, go to Settings app > you avatar > Subscriptions
Easy to use
Response from developer
Thank you and have fun creating!
Not that good
Response from developer
We are sorry to hear that. Could you please record a screen recording how this is happening and send us to artmywallapp@gmail.com?
