New update terrible
This new update is terrible ever since the update it won’t allow me to access my dollar bank app to lock and unlock my card at my own will. When i click on the app it says “This is not supported” prompts me to go to the App Store and pulls the same thing i have downloaded up… please fix the bugs !
Response from developer
We'd like to hear more about the issues you are experiencing. Please email cardservices@dollarbank.com.
Terrible
A rainy day it kept loading and saying pleas wait. Ten minutes go by and nothing. I uninstalled it and reinstalled still nothing.
I powered off my iPhone and waited 10 minutes and nothing. I needed gasoline and was left stranded.
I powered off my iPhone and waited 10 minutes and nothing. I needed gasoline and was left stranded.
Response from developer
We're sorry to hear you're experiencing issues and would like to hear more. Please call 1-800-242-2265 and press 2, Monday - Friday from 8 AM - 8 PM and Saturday from 8 AM - 3 PM.
Must Have App
In todays works were debit / credit card fraud happens so often, this is a MUST! After you download and register make sure to set your preferences to location specific that way if your phone isn't with you when you go to use your card, the transaction will be declined.
Dollar Bank Card Control app
I must say, Dollar Bank in my opinion is giving the more popular and bigger banks a run for the money. It may have taken a little bit of extra time, but Patience is a virtue. And I’m glad I hung in there with Dollar Bank.
GREAT JOB,
GREAT APP.
GREAT JOB,
GREAT APP.
Wow
Is this new app a joke!? You can’t even see your card balance
Worst App Ever
I have been a Dollar Bank customer for 40 years. This app has caused me so much inconvenience that I am seriously considering switching banks. Every time I set it up to allow transactions as I travel, it blocks my purchases resulting in embarrassment and inconvenience. At first I thought I might be setting it up wrong, but after reviewing it with the bank, it is their error and not mine. This has happened time and time again and I am not at all happy with it. They need to determine what is wrong here. Terrible App.
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App doesn’t work consistently
It is a good app when it accepts my password, but many times it says my login information is wrong.
Great App
My card was being used fraudulently and the customer service rep that helped me suggested this app! I love it and it makes me feel secure
Does not work
It won’t let me make an account because it says my information is wrong.
More unnecessary hassle
Yet another app that decides to throw away setting at the most inconvenient time. Once I have set up Touch ID, that means I want to use Touch ID and there is no reason to revisit the topic. Carrying settings forward to a new version of the app is the responsibility of the developer, not the user. If the developers find such things too difficult, perhaps a new line of work is in order.
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