I'm SO disappointed with this app. After 7 YEARS of paying the pro fees I’ve finally had it. This app used to be awesome, not only did it work 100% fine, their customer service used to be GREAT! Now the constant updates keep crashing the app, making it un-usable. It’s been 2 WEEKS & they STILL haven’t fixed the known update issue! I’ve had to speak w a different service rep each sentence within the same message thread, like they just toss our help requests in a lottery barrel each time we even reply back to the previous rep to answer their question! It’s CRAZY!! This only makes the issue go in circles, where it never even gets resolved! So when they respond in these review comments “please reach out to us in the app”, HA! Get ready for a long & frustrating ride my friends!
I’m so upset bc this app is an essential part of my daily work routine & bc of the dumb update glitch it’s completely disrupted my workflow, making me fall WAY BEHIND!! Not to mention making the app completely useless & NOT WORTH their extremely HIGH Pro rates!! Not all of us use this app for silly Ai backgrounds, we simply want to remove backgrounds completely.
SO FRUSTRATING!!!!!!!!!
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