11.6 crashes
App was fixed the same day. Thank you for your quick fix. Update to 5 star. Great customer service.
Are there any plans to continuing supporting this app? It has not been updated for over a year and getting charging issues. Sometimes watch will not charge unless I let the battery completely drain. Might need a firmware update. I paid over 800 for this watch and concerned that a reputable watch company has abandoned this watch.
Response from developer
Dear Customer, thank you for your feedback. to help you with your charging issues., please contact us at aftersales@frederique-constant.com Regards FC Team
Crash
When I connect my hybrid watch to use “align my hands” feature, it crashes.
What’s more it can’t connect very well to my hybrid watch like other smartwatches and you should try hard to see a little bit information.
Please fix this app and the hybrid app and make it usable and user friendly for the users.
Response from developer
We apologize for your negative experience. Please reach out to us at aftersales@frederique-constant.com so we can assist you further. Regards, FC Team.
12.02 is flawed
Response from developer
Dear Sir, we are sorry that you are experiencing difficulties with your watch. Please contact us at aftersales@frederique-constant.com so that we can help you with your problem. Sincerely
Wrong time..Horrible
App is not working anymore
App access
Response from developer
Dear user, please contact our dedicated support team at smartwatchsupport@frederique-constant.com with your phone, App, firmware version and watch model information so they can provide help. Thank you
Great app but needs more language support
11.6 crashes
App was fixed the same day. Thank you for your quick fix. Update to 5 star. Great customer service.
Response from developer
Dear user, thank you for your message. The problem was identified and fixed the same day, a new update is already available in the Store.
Good App
Response from developer
Dear user, our apologies for this inconveniece. A new release have been pushed and is available since this morning. This problemis now solved with this new version. Please proceed with the update.
Always lost connection
honestly do you really have the platform 187??? or 284??? you mentioned in the updates?
