Leave a Review National Gallery of Art DC
Useless due to crashes
App constantly crashing when trying to view search results. Useful only if you want to see the map, but still crashes randomly when doing that.Mtrman13
Useless
Go to see Rothko exhibit. Type Rothko in app search bar to see where to go. “No results”Jimmy Bosse
Simple would’ve been better
Looks like a lot of effort to make it cool and interactive but I don’t need a mandatory carousel of functionality every time I open it, or fancy interactive maps I can’t move around. App crashes immediately after I tap my search result.skpDC
Worst museum app I’ve ever used
The app constantly crashes, especially when you click on a painting or if you leave the app to take a picture. As if it wasn’t annoying enough, every time you reopen the app you have to follow a tutorial before you get to the map. I’ve tried to follow the masterpiece path and by now I think I watched the tutorial over 20 times because the app keeps crashing. So disappointing.Show lessalessiazornetta
Promising but issues
The app is promising - offers some good content, has an interactive map, etc. BUT if you exit the app (for instance, to check a text message or take a photo), the app totally restarts. You have to go through the intro again, you lose your place if you were listening to audio, etc.ellenjuju
Now Hopelessly Broken on iPhone & iPad
Update: I updated the app from 3.55 to 3.61 on my iPad and (accidentally) my iPhone, both running their 16.6 OSes. And while I can get past the startup screens to the maps on both, there's little point in doing so. Select "East Building: Ground Level" from the menu or by clicking its map. You get "West Building: Ground Floor". And that's not the only floor that doesn't produce what it should.
On a 9.7" iPad Pro, when you start the app, the three intro-screen selection dots overlap the "Skp" (first two screens) and "Start Exploring" (third screen) buttons. The upshot is that there is no active area for the "Start Exploring" button, and you cannot use the app on smaller-screen iPads (generalizing). Another reviewer notes the same prolen on his unspecified iPad. It appears that the Gallery developers should beta-test on a wider variety of devices before shipping.Show lessMichael696
Really wanted it to work
I tried over and over again to get the app to work, but every time I tried to open up one of the highlighted works for each floor, it would crash. It also doesn’t have audio guides for some of the paintings, and the descriptions are also limited to certain paintings. It also isn’t updated very often since they had descriptions for paintings that weren’t in the rooms anymore..Show lessnaerial
Does Not Work on Some (or All) 9.7" iPads
On a 9.7" iPad Pro, when you start the app, the three intro-screen selection dots overlap the "Skp" (first two screens) and "Start Exploring" (third screen) buttons. The upshot is that there is no active area for the "Start Exploring" button, and you cannot use the app on smaller-screen iPads (generalizing). Another reviewer notes the same prolen on his unspecified iPad. It appears that the Gallery developers should beta-test on a wider variety of devices before shipping.Show lessbackground “skip” and background “start exploring” does not function on iPad…
Cannot got past opening 3 pages, background “skip” and background “start exploring” does not function on iPad…
Works fine on iPhoneStar man *
NGA App Review
This app did not find my location accurately. The navigation is confusing—when I wanted to swipe through works in a gallery, it opened info about specific works. Also, it doesn’t include audio. To access audio you have to scan a QR code (didn’t work several times) or go to the museum website. Not a good experience.Show lessjlh1518
