Great bus drivers!
I take Metrobus 38B round trip Arlington /DC. Its route through Georgetown & GWU has many visitors from out of town including those seeking medical evaluation. The bus drivers are uniformly knowledgeable, helpful & efficient. Their patience with people who are overwhelmed by the traffic, schedules of different transportation options is above what I have observed in many cities in US & abroad.
My 1st difficulty in more than a decade using Metro bus & train was last evening (Wed 11/12) at 8 pm. I went into Clarendon Metro station to check on time it opened since I had an appointment at 7:15 am & Metro website says individual stations may have different opening & closing times.
The kiosk had a msg card stating the Metro station attendant was away & would retuned shortly. I waited for 45 min. & finally returned home & took my chances with the am train. It worked out OK in spite of a separate incident leading to Metro police arriving & train stopped for almost 10 min. Staff were so calm during entire incident.
Metro & ARL do a great job. Thank you!
My 1st difficulty in more than a decade using Metro bus & train was last evening (Wed 11/12) at 8 pm. I went into Clarendon Metro station to check on time it opened since I had an appointment at 7:15 am & Metro website says individual stations may have different opening & closing times.
The kiosk had a msg card stating the Metro station attendant was away & would retuned shortly. I waited for 45 min. & finally returned home & took my chances with the am train. It worked out OK in spite of a separate incident leading to Metro police arriving & train stopped for almost 10 min. Staff were so calm during entire incident.
Metro & ARL do a great job. Thank you!
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