Leave a Review NYC Transit
Great Help / EDIT: EVEN GREATER HELP !!!
EDIT: I have come to rely on this app more and more as time has gone by. I am a disabled woman in NYC and it is sometimes difficult to find the easiest & fastest route somewhere. I never have a problem with this app. I love the widget and the alarm options to keep me on track. It easy to set your destination and see your options. The app shows where there are issues (NYC MYA has many) and the suggests different options to avoid the problems.
Another wonderful feature of this app is that they allow you to suggest new features for people to vote on. The developers then take it under consideration I suggested an option to slow down the walking time for people who are disabled or older and I suggested that the directions that include the NYC subway be marked as handicapped. I feel super excited to know that the developers will look at these suggestions and actually consider them. Most apps don’t even have a customer service department let alone one that listens!
I recently downloaded this app to try to navigate through New York Citty easier. This app has been very helpful for me and I am happy I have it!!!Show lessBrendaNYC
Developer Response
Thanks so much for the kind feedback - we appreciate it!NOT ACCURATE!
Been using this app for about 2 years now. It’s been inaccurate I would say half the time with arrivals/departures of trains and buses. One second it tells you that a bus is coming in 3 min and then all of a sudden, it isn’t. It also doesn’t always show all alternative forms of transportation. For example, I plugged in an address, it only showed me bus routes when I know there’s also a train stop near the destination. Also, the “Quick” option also doesn’t always show all the quickest routes. You get more accuracy with Google Maps!Show lessCovetNYC
Glitchy
I used to love this app. Lately half the subways have their arrival times in “gray” meaning it’s the proposed schedule and not the accurate schedule.
It’s such a bummer to race to the subway week after week only to have just missed a train or see it pulling off with out you when the timer says you have 3 minutes left.
I truly hope to app developers can rectify this. This app saved me a lot of time/kept me safe over the years and now I’m seeing that this may be the end of an era :(Show lesscgffuhftik
Developer Response
Hi there - very weird. Sorry to hear that. If you contact us through the app with the name of the station that's showing gray arrival times we will check it out immediately.